/*! tailwindcss v4.2.1 | MIT License | https://tailwindcss.com */
@layer properties{@supports (((-webkit-hyphens:none)) and (not (margin-trim:inline))) or ((-moz-orient:inline) and (not (color:rgb(from red r g b)))){*,:before,:after,::backdrop{--tw-rotate-x:initial;--tw-rotate-y:initial;--tw-rotate-z:initial;--tw-skew-x:initial;--tw-skew-y:initial;--tw-border-style:solid;--tw-shadow:0 0 #0000;--tw-shadow-color:initial;--tw-shadow-alpha:100%;--tw-inset-shadow:0 0 #0000;--tw-inset-shadow-color:initial;--tw-inset-shadow-alpha:100%;--tw-ring-color:initial;--tw-ring-shadow:0 0 #0000;--tw-inset-ring-color:initial;--tw-inset-ring-shadow:0 0 #0000;--tw-ring-inset:initial;--tw-ring-offset-width:0px;--tw-ring-offset-color:#fff;--tw-ring-offset-shadow:0 0 #0000;--tw-blur:initial;--tw-brightness:initial;--tw-contrast:initial;--tw-grayscale:initial;--tw-hue-rotate:initial;--tw-invert:initial;--tw-opacity:initial;--tw-saturate:initial;--tw-sepia:initial;--tw-drop-shadow:initial;--tw-drop-shadow-color:initial;--tw-drop-shadow-alpha:100%;--tw-drop-shadow-size:initial}}}@layer theme{:root,:host{--font-sans:ui-sans-serif, system-ui, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji";--font-mono:ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace;--spacing:.25rem;--default-font-family:var(--font-sans);--default-mono-font-family:var(--font-mono)}}@layer base{*,:after,:before,::backdrop{box-sizing:border-box;border:0 solid;margin:0;padding:0}::file-selector-button{box-sizing:border-box;border:0 solid;margin:0;padding:0}html,:host{-webkit-text-size-adjust:100%;tab-size:4;line-height:1.5;font-family:var(--default-font-family,ui-sans-serif, system-ui, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji");font-feature-settings:var(--default-font-feature-settings,normal);font-variation-settings:var(--default-font-variation-settings,normal);-webkit-tap-highlight-color:transparent}hr{height:0;color:inherit;border-top-width:1px}abbr:where([title]){-webkit-text-decoration:underline dotted;text-decoration:underline dotted}h1,h2,h3,h4,h5,h6{font-size:inherit;font-weight:inherit}a{color:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;text-decoration:inherit}b,strong{font-weight:bolder}code,kbd,samp,pre{font-family:var(--default-mono-font-family,ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace);font-feature-settings:var(--default-mono-font-feature-settings,normal);font-variation-settings:var(--default-mono-font-variation-settings,normal);font-size:1em}small{font-size:80%}sub,sup{vertical-align:baseline;font-size:75%;line-height:0;position:relative}sub{bottom:-.25em}sup{top:-.5em}table{text-indent:0;border-color:inherit;border-collapse:collapse}:-moz-focusring{outline:auto}progress{vertical-align:baseline}summary{display:list-item}ol,ul,menu{list-style:none}img,svg,video,canvas,audio,iframe,embed,object{vertical-align:middle;display:block}img,video{max-width:100%;height:auto}button,input,select,optgroup,textarea{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}::file-selector-button{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}:where(select:is([multiple],[size])) optgroup{font-weight:bolder}:where(select:is([multiple],[size])) optgroup option{padding-inline-start:20px}::file-selector-button{margin-inline-end:4px}::placeholder{opacity:1}@supports (not ((-webkit-appearance:-apple-pay-button))) or (contain-intrinsic-size:1px){::placeholder{color:currentColor}@supports (color:color-mix(in lab, red, red)){::placeholder{color:color-mix(in oklab, currentcolor 50%, transparent)}}}textarea{resize:vertical}::-webkit-search-decoration{-webkit-appearance:none}::-webkit-date-and-time-value{min-height:1lh;text-align:inherit}::-webkit-datetime-edit{display:inline-flex}::-webkit-datetime-edit-fields-wrapper{padding:0}::-webkit-datetime-edit{padding-block:0}::-webkit-datetime-edit-year-field{padding-block:0}::-webkit-datetime-edit-month-field{padding-block:0}::-webkit-datetime-edit-day-field{padding-block:0}::-webkit-datetime-edit-hour-field{padding-block:0}::-webkit-datetime-edit-minute-field{padding-block:0}::-webkit-datetime-edit-second-field{padding-block:0}::-webkit-datetime-edit-millisecond-field{padding-block:0}::-webkit-datetime-edit-meridiem-field{padding-block:0}::-webkit-calendar-picker-indicator{line-height:1}:-moz-ui-invalid{box-shadow:none}button,input:where([type=button],[type=reset],[type=submit]){appearance:button}::file-selector-button{appearance:button}::-webkit-inner-spin-button{height:auto}::-webkit-outer-spin-button{height:auto}[hidden]:where(:not([hidden=until-found])){display:none!important}}@layer components;@layer utilities{.collapse{visibility:collapse}.invisible{visibility:hidden}.visible{visibility:visible}.absolute{position:absolute}.fixed{position:fixed}.relative{position:relative}.static{position:static}.start{inset-inline-start:var(--spacing)}.end{inset-inline-end:var(--spacing)}.container{width:100%}@media (width>=40rem){.container{max-width:40rem}}@media (width>=48rem){.container{max-width:48rem}}@media (width>=64rem){.container{max-width:64rem}}@media (width>=80rem){.container{max-width:80rem}}@media (width>=96rem){.container{max-width:96rem}}.block{display:block}.contents{display:contents}.flex{display:flex}.grid{display:grid}.hidden{display:none}.inline{display:inline}.table{display:table}.shrink{flex-shrink:1}.grow{flex-grow:1}.transform{transform:var(--tw-rotate-x,) var(--tw-rotate-y,) var(--tw-rotate-z,) var(--tw-skew-x,) var(--tw-skew-y,)}.flex-wrap{flex-wrap:wrap}.truncate{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.rounded{border-radius:.25rem}.border{border-style:var(--tw-border-style);border-width:1px}.lowercase{text-transform:lowercase}.uppercase{text-transform:uppercase}.shadow{--tw-shadow:0 1px 3px 0 var(--tw-shadow-color,#0000001a), 0 1px 2px -1px var(--tw-shadow-color,#0000001a);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow)}.ring{--tw-ring-shadow:var(--tw-ring-inset,) 0 0 0 calc(1px + var(--tw-ring-offset-width)) var(--tw-ring-color,currentcolor);box-shadow:var(--tw-inset-shadow), var(--tw-inset-ring-shadow), var(--tw-ring-offset-shadow), var(--tw-ring-shadow), var(--tw-shadow)}.invert{--tw-invert:invert(100%);filter:var(--tw-blur,) var(--tw-brightness,) var(--tw-contrast,) var(--tw-grayscale,) var(--tw-hue-rotate,) var(--tw-invert,) var(--tw-saturate,) var(--tw-sepia,) var(--tw-drop-shadow,)}.filter{filter:var(--tw-blur,) var(--tw-brightness,) var(--tw-contrast,) var(--tw-grayscale,) var(--tw-hue-rotate,) var(--tw-invert,) var(--tw-saturate,) var(--tw-sepia,) var(--tw-drop-shadow,)}.select-all{-webkit-user-select:all;user-select:all}}:root{--ink:#182333;--muted:#647486;--line:#d7e2ec;--soft:#eef5fb;--purple:#006eb8;--purple-dark:#004f93;--purple-soft:#e4f2ff;--green:#16825a;--orange:#f2a900;--shadow:0 12px 28px #142d5014}*{box-sizing:border-box}html,body{height:100%}body{color:var(--ink);-webkit-font-smoothing:antialiased;background:#f4f7fb;margin:0;font-family:Arial,Helvetica,sans-serif}button,input,textarea{font:inherit}button{color:inherit}.app-shell{grid-template-columns:var(--col-sidebar,232px) var(--col-list,360px) minmax(0, 1fr) var(--col-ai,320px);background:#fff;grid-template-rows:72px calc(100vh - 72px);min-height:100vh;display:grid;overflow:hidden}.topbar{border-bottom:1px solid var(--line);z-index:20;background:#fffffff5;grid-column:1/-1;grid-template-columns:232px minmax(320px,620px) 1fr;align-items:center;gap:28px;padding:0 22px;display:grid}.brand{align-items:center;display:flex}.brand-logo{width:auto;max-width:100%;height:34px;display:block}.demo-badge{color:#004f93;font-size:calc(6px * var(--font-scale,1));letter-spacing:.06em;text-transform:uppercase;vertical-align:2px;background:#e4f2ff;border-radius:4px;margin-left:5px;padding:2px 5px;font-style:normal;display:inline-block}.mobile-menu{font-size:calc(21px * var(--font-scale,1));background:0 0;border:0;padding:0;display:none}.top-search{border:1px solid var(--line);background:var(--soft);border-radius:11px;align-items:center;gap:9px;height:42px;padding:0 12px;display:flex}.top-search input{color:var(--ink);font-size:calc(13px * var(--font-scale,1));background:0 0;border:0;outline:0;flex:1;min-width:0}.top-search input::placeholder{color:#9298aa}.search-submit{color:#5b3de1;font-size:calc(8px * var(--font-scale,1));cursor:pointer;background:#ece8ff;border:0;border-radius:7px;padding:7px 9px;font-weight:800}.search-submit:disabled{color:#a7a4b4;cursor:default;background:#efeff3}kbd{color:#8b91a4;font-size:calc(10px * var(--font-scale,1));background:#fff;border:1px solid #d9dce5;border-bottom-width:2px;border-radius:6px;padding:2px 6px}.top-actions{justify-self:end;align-items:center;gap:12px;display:flex}.refresh-button{min-height:34px;color:var(--purple-dark);font-size:calc(9px * var(--font-scale,1));cursor:pointer;background:#f6f3ff;border:1px solid #ddd8f8;border-radius:9px;align-items:center;gap:6px;padding:0 10px;font-weight:800;display:flex}.refresh-button:hover{background:#eee9ff;border-color:#bfb3f9}.refresh-button:disabled,.sync-now:disabled{cursor:wait;opacity:.62}.refresh-spinning{animation:.8s linear infinite refresh-spin}@keyframes refresh-spin{to{transform:rotate(360deg)}}.icon-button,.profile-button{cursor:pointer;background:0 0;border:0;border-radius:9px}.icon-button{width:36px;height:36px;font-size:calc(18px * var(--font-scale,1));position:relative}.icon-button:hover,.profile-button:hover{background:var(--soft)}.notification-dot{background:#ff5168;border:2px solid #fff;border-radius:50%;width:7px;height:7px;position:absolute;top:6px;right:7px}.profile-button{font-size:calc(12px * var(--font-scale,1));align-items:center;gap:8px;padding:4px 7px 4px 4px;display:flex}.avatar{width:36px;height:36px;font-size:calc(11px * var(--font-scale,1));color:#4d3b95;background:#e9e4ff;border-radius:10px;flex:none;place-items:center;font-weight:800;display:grid}.avatar-mark{color:#fff;background:linear-gradient(145deg,#303d67,#18213c)}.avatar-custom{background-position:50%;background-repeat:no-repeat;background-size:cover}.avatar-xs-logo{background:#fff url(/xs-stock-logo.png) 50%/31px 23px no-repeat;border:1px solid #d7e2ec;overflow:hidden;box-shadow:0 4px 12px #0046821f}.avatar-live{color:#116c55;background:#dff7ef}.sidebar{border-right:1px solid var(--line);z-index:15;background:#f9f9fc;flex-direction:column;grid-area:2/1;padding:18px 14px;display:flex;position:relative;overflow-y:auto}.compose-button{color:#fff;background:var(--purple);width:100%;min-height:42px;font-size:calc(12px * var(--font-scale,1));cursor:pointer;border:0;border-radius:10px;justify-content:center;align-items:center;gap:8px;font-weight:700;display:flex;box-shadow:0 7px 18px #6d4aff3d}.compose-button:hover{background:var(--purple-dark)}.nav-label{color:#9aa0b1;font-size:calc(9px * var(--font-scale,1));text-transform:uppercase;letter-spacing:.12em;margin:24px 10px 7px;font-weight:800}.nav-item{cursor:pointer;color:#636b83;width:100%;height:36px;font-size:calc(11px * var(--font-scale,1));text-align:left;background:0 0;border:0;border-radius:8px;align-items:center;gap:10px;padding:0 10px;text-decoration:none;display:flex}.nav-item>span:last-child:not(:first-child){font-size:calc(10px * var(--font-scale,1));margin-left:auto}.nav-item:hover{color:var(--ink);background:#f0eff8}.nav-item.active{color:var(--purple-dark);background:var(--purple-soft);font-weight:700}.nav-count{color:#fff;background:var(--purple);border-radius:9px;place-items:center;min-width:22px;height:18px;padding:0 6px;display:grid}.icon{place-items:center;width:17px;font-style:normal;display:inline-grid}.navigation-icon{flex:0 0 18px;width:18px;height:18px}.navigation-icon svg{stroke-linecap:round;stroke-linejoin:round;width:18px;height:18px;display:block}.mailbox-dot{border-radius:50%;flex:none;width:7px;height:7px;display:inline-block}.purple{background:#8065ff}.aqua{background:#24b8a7}.amber{background:#f2a43b}.sync-card{border:1px solid var(--line);background:#fff;border-radius:10px;margin-top:auto;padding:12px}.sync-card div{font-size:calc(9px * var(--font-scale,1));align-items:center;gap:7px;display:flex}.sync-card p{color:#989eae;font-size:calc(9px * var(--font-scale,1));margin:5px 0 0 14px}.auto-sync-note{color:#a0a5b4;font-size:calc(7px * var(--font-scale,1));margin:4px 0 0 14px;display:block}.build-ref{color:#8a94a7;font-family:var(--font-geist-mono), monospace;font-size:calc(6px * var(--font-scale,1));letter-spacing:.04em;margin:7px 0 0 14px;display:block}.sync-now{color:#5e42d0;width:calc(100% - 14px);min-height:29px;font-size:calc(8px * var(--font-scale,1));cursor:pointer;background:#eeeaff;border:0;border-radius:7px;margin:9px 0 0 14px;font-weight:800}.sync-now:hover{background:#e3ddff}.connect-link{color:var(--purple);font-size:calc(8px * var(--font-scale,1));cursor:pointer;background:0 0;border:0;margin:9px 0 0 14px;padding:0;font-weight:800}.connect-link:hover{text-decoration:underline}.status-dot{background:#25c58a;border-radius:50%;width:7px;height:7px;box-shadow:0 0 0 3px #e0f8ef}.status-dot.warning{background:#f0a32f;box-shadow:0 0 0 3px #fff0d7}.mobile-close{display:none}.thread-panel{border-right:1px solid var(--line);background:#fff;flex-direction:column;grid-area:2/2;min-width:0;display:flex;overflow:hidden}.panel-heading{justify-content:space-between;align-items:center;height:85px;padding:17px 18px 10px;display:flex}.eyebrow{color:var(--purple);font-size:calc(8px * var(--font-scale,1));letter-spacing:.13em;text-transform:uppercase;margin:0 0 3px;font-weight:800}h1{font-size:calc(22px * var(--font-scale,1));letter-spacing:-.6px;margin:0}.filter-row{border-bottom:1px solid var(--line);gap:5px;padding:0 18px 13px;display:flex;overflow-x:auto}.filter{color:#7a8196;font-size:calc(10px * var(--font-scale,1));cursor:pointer;white-space:nowrap;background:0 0;border:0;border-radius:7px;padding:7px 9px}.filter:hover{background:var(--soft)}.filter.active{color:var(--purple-dark);background:#eeeaff;font-weight:700}.list-tools{color:#8d94a6;height:40px;font-size:calc(9px * var(--font-scale,1));border-bottom:1px solid var(--line);background:#fafbfc;flex:none;align-items:center;gap:9px;padding:0 16px;display:flex}.list-tools input{accent-color:var(--purple)}.list-tools button{color:#7d8498;font-size:calc(9px * var(--font-scale,1));cursor:pointer;background:0 0;border:0;margin-left:auto}.list-tools button:disabled{opacity:.55;cursor:wait}.list-tools .triage-button{color:#5e43c6;align-items:center;gap:4px;font-weight:800;display:inline-flex}.list-tools .triage-sort-button{color:#746d89;font-size:calc(7px * var(--font-scale,1));background:#eeebf8;border-radius:99px;margin-left:0;padding:3px 6px;font-weight:800}.list-tools .triage-sort-button.active{color:#fff;background:#6649d4}.list-tools .triage-sort-button+button{margin-left:0}.thread-list{flex:1;overflow-y:auto}.thread-card{text-align:left;cursor:pointer;background:#fff;border:0;border-bottom:1px solid #eff0f4;gap:11px;width:100%;min-height:124px;padding:14px 15px;transition:background .15s,box-shadow .15s;display:flex;position:relative}.thread-card:hover{background:#fafaff}.thread-card:focus-visible{outline:2px solid var(--purple);outline-offset:-2px}.calendar-dialog{background:#fff;border-radius:14px;width:min(560px,100%);max-height:92vh;overflow:auto;box-shadow:0 25px 80px #15254050}.calendar-dialog>header{border-bottom:1px solid var(--line);background:#f5f8fc;justify-content:space-between;gap:15px;padding:20px;display:flex}.calendar-dialog h2{color:#26364a;margin:0;font-size:18px}.calendar-dialog header p,.calendar-privacy,.calendar-suggestions p{color:#6d7c90;margin:7px 0;font-size:12px;line-height:1.5}.calendar-dialog header button{cursor:pointer;background:0 0;border:0;align-self:flex-start;font-size:24px}.calendar-dialog-body{padding:20px}.calendar-dialog form{gap:12px;display:grid}.calendar-dialog label{color:#43556b;gap:5px;font-size:12px;font-weight:750;display:grid}.calendar-dialog input,.calendar-dialog textarea{color:#28384b;width:100%;min-width:0;font:inherit;border:1px solid #cad5e3;border-radius:7px;padding:9px;font-size:14px}.calendar-dialog textarea{resize:vertical;min-height:85px}.calendar-suggestions{background:#f8fbff;border:1px solid #d7e4f4;border-radius:9px;margin-bottom:15px;padding:12px}.calendar-suggestions>strong{color:#345c81;font-size:12px}.calendar-suggestions button{text-align:left;cursor:pointer;background:#fff;border:1px solid #bdd3eb;border-radius:6px;gap:4px;width:100%;margin-top:8px;padding:9px;display:grid}.calendar-suggestions button b{color:#1569aa;font-size:12px}.calendar-suggestions button span{color:#65758b;font-size:12px}.calendar-export{color:#fff;background:var(--purple);cursor:pointer;border:0;border-radius:7px;min-height:38px;font-weight:800}.calendar-error{color:#a53228;font-size:12px}.thread-card.selected{box-shadow:inset 3px 0 var(--purple);background:#f7f5ff}.thread-copy{flex-direction:column;flex:1;min-width:0;display:flex}.thread-topline{font-size:calc(11px * var(--font-scale,1));justify-content:space-between;align-items:center;gap:8px;display:flex}.thread-topline strong{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.thread-topline time{color:#9aa0af;font-size:calc(8px * var(--font-scale,1));white-space:nowrap}.thread-subject{font-size:calc(10px * var(--font-scale,1));white-space:nowrap;text-overflow:ellipsis;margin-top:5px;font-weight:700;overflow:hidden}.thread-preview{color:#7c8397;font-size:calc(9px * var(--font-scale,1));-webkit-line-clamp:2;-webkit-box-orient:vertical;margin-top:3px;line-height:1.45;display:-webkit-box;overflow:hidden}.thread-meta{align-items:center;gap:5px;min-height:18px;margin-top:9px;display:flex;overflow:hidden}.thread-triage-summary{color:#5f557d;font-size:calc(7px * var(--font-scale,1));text-overflow:ellipsis;white-space:nowrap;margin-top:5px;font-weight:650;line-height:1.3;display:block;overflow:hidden}.triage-priority{color:#554675;font-size:calc(7px * var(--font-scale,1));white-space:nowrap;background:#eee9fa;border-radius:5px;padding:3px 6px;font-weight:800}.triage-priority.urgent{color:#9b2d24;background:#fce8e5}.triage-priority.high{color:#9a5416;background:#fff0dc}.triage-priority.low{color:#526173;background:#edf1f5}.spam-suspect{color:#7a4300;font-size:calc(7px * var(--font-scale,1));white-space:nowrap;background:#fff1d6;border-radius:5px;padding:3px 6px;font-weight:800}.spam-review{color:#6f5320;font-size:calc(8px * var(--font-scale,1));background:#fff8e8;border:1px solid #f0c77a;border-radius:10px;flex-wrap:wrap;align-items:center;gap:8px;margin:0 18px 12px;padding:9px 12px;display:flex}.spam-review>span{flex:220px}.spam-review button{color:#6f5320;cursor:pointer;background:#fff;border:1px solid #e3b35c;border-radius:7px;padding:5px 9px;font-weight:800}.spam-review button:first-of-type{color:#fff;background:#8a5300;border-color:#8a5300}.spam-review.in-spam{border-color:var(--line);background:var(--soft);color:var(--ink)}.spam-review.in-spam button:first-of-type{border-color:var(--purple);background:var(--purple);color:#fff}.tag{color:#626b81;max-width:100px;font-size:calc(7px * var(--font-scale,1));white-space:nowrap;text-overflow:ellipsis;background:#edf1f7;border-radius:5px;padding:3px 6px;overflow:hidden}.thread-card.selected .tag{color:#6749cf;background:#e9e4ff}.assignee{color:#8a90a1;font-size:calc(7px * var(--font-scale,1));white-space:nowrap;margin-left:auto}.merged-count{color:#00538f;font-size:calc(7px * var(--font-scale,1));white-space:nowrap;background:#e4f2ff;border-radius:5px;padding:3px 6px;font-weight:700}.unread-dot{background:var(--purple);border-radius:50%;width:6px;height:6px;position:absolute;top:51px;right:8px}.empty-state{color:#9aa0b2;text-align:center;flex-direction:column;align-items:center;padding:60px 20px;display:flex}.empty-state span{font-size:calc(30px * var(--font-scale,1))}.empty-state strong{color:var(--ink);font-size:calc(12px * var(--font-scale,1));margin-top:8px}.empty-state p{font-size:calc(10px * var(--font-scale,1))}.empty-state-caught-up{padding:32px 20px 48px}.empty-state-caught-up .caught-up-illustration{aspect-ratio:4/3;background:url(/inbox-all-caught-up.png) 50%/contain no-repeat;width:min(250px,88%);font-size:0;display:block}.empty-state-caught-up strong{color:var(--purple);margin-top:2px}.empty-state-caught-up p{color:#6d7889;max-width:300px;margin:8px 0 0;line-height:1.5}.conversation-caught-up{min-height:0;color:var(--muted);text-align:center;flex-direction:column;flex:1;justify-content:center;align-items:center;padding:36px;display:flex}.conversation-caught-up .viewer-caught-up-illustration{aspect-ratio:4/3;background:url(/viewer-all-caught-up.png) 50%/contain no-repeat;width:min(380px,68%);display:block}.conversation-caught-up h2{color:var(--ink);font-size:calc(20px * var(--font-scale,1));margin:4px 0 0}.conversation-caught-up p{max-width:480px;font-size:calc(10px * var(--font-scale,1));margin:10px 0 0;line-height:1.6}.conversation{background:#fff;flex-direction:column;grid-area:2/3;min-width:0;display:flex;overflow:hidden}.mobile-back{display:none}.conversation-header{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;gap:15px;min-height:86px;padding:14px 20px;display:flex}.subject-block{min-width:0}.subject-row{align-items:center;gap:8px;display:flex}.subject-row h2{font-size:calc(15px * var(--font-scale,1));letter-spacing:-.15px;white-space:nowrap;text-overflow:ellipsis;margin:0;line-height:1.3;overflow:hidden}.subject-block p{color:#8b91a3;font-size:calc(9px * var(--font-scale,1));align-items:center;gap:6px;margin:7px 0 0;display:flex}.status-pill{font-size:calc(7px * var(--font-scale,1));white-space:nowrap;border-radius:6px;padding:4px 7px;font-weight:800}.status-pill.open{color:#187c5b;background:#e1f7ef}.status-pill.waiting{color:#94620c;background:#fff2d8}.status-pill.closed{color:#687186;background:#edf0f5}.conversation-actions{flex:none;gap:5px;display:flex}.conversation-actions>button,.conversation-action-menu>button{border:1px solid var(--line);cursor:pointer;min-height:32px;font-size:calc(8px * var(--font-scale,1));background:#fff;border-radius:8px;align-items:center;gap:5px;padding:0 9px;font-weight:800;display:inline-flex}.conversation-actions button:hover{color:var(--purple);background:#f8f6ff;border-color:#cac0ff}.conversation-order-button{color:#46566a;white-space:nowrap}.conversation-order-button .navigation-icon{flex-basis:16px;width:16px;height:16px}.conversation-order-button .navigation-icon svg{width:16px;height:16px}.conversation-action-menu{display:inline-flex;position:relative}.conversation-action-dropdown{z-index:10;background:#fff;border:1px solid #cfdbe7;border-radius:9px;flex-direction:column;min-width:150px;padding:7px;display:flex;position:absolute;top:37px;right:0;box-shadow:0 12px 28px #162a482e}.conversation-action-dropdown strong{color:#58708a;font-size:calc(8px * var(--font-scale,1));padding:4px 6px 6px}.conversation-action-dropdown button{color:#244768;text-align:left;width:auto;min-height:28px;font-size:calc(8px * var(--font-scale,1));cursor:pointer;background:0 0;border:0;border-radius:5px;padding:0 6px}.conversation-action-dropdown button:hover{background:#eaf4fc}.conversation-action-dropdown button:disabled{opacity:.45;cursor:default}.assignment-dropdown{gap:4px;min-width:250px;max-width:310px}.assignment-users{flex-direction:column;max-height:260px;padding:1px 0;display:flex;overflow:auto}.assignment-user{cursor:pointer;color:#244768;font-size:calc(9px * var(--font-scale,1));border-radius:6px;align-items:flex-start;gap:7px;padding:6px;display:flex}.assignment-user:hover{background:#eaf4fc}.assignment-user input{accent-color:var(--purple);margin:2px 0 0}.assignment-user span{flex-direction:column;gap:1px;min-width:0;display:flex}.assignment-user b{font-size:calc(9px * var(--font-scale,1))}.assignment-user small{color:#6b7d91;font-size:calc(8px * var(--font-scale,1));text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.assignment-message{color:#58708a;font-size:calc(8px * var(--font-scale,1));padding:7px 6px;line-height:1.4;display:block}.conversation-action-dropdown .assignment-save{color:#0c5d9d;text-align:center;background:#eaf4fc;border:1px solid #bcd7ef;margin-top:4px;font-weight:800}.reply-presence{color:#6f5320;min-height:36px;font-size:calc(8px * var(--font-scale,1));background:#fff8e8;border-bottom:1px solid #ead5a8;align-items:center;gap:8px;padding:7px 20px;display:flex}.reply-presence strong{color:#5d4317}.reply-presence span{color:#806a43}.conversation-scroll{background:linear-gradient(#fafbff 0,#fff 180px);flex:1;padding:20px 24px 72px;overflow-y:auto}.customer-context{background:#f6f4ffeb;border:1px solid #ddd7fa;border-radius:13px;justify-content:space-between;align-items:center;margin:0 auto 24px;padding:12px 14px;display:flex;box-shadow:0 7px 22px #4132820e}.customer-context>div{align-items:center;gap:10px;display:flex}.context-icon{width:34px;height:34px;color:var(--purple);font-size:calc(15px * var(--font-scale,1));background:#fff;border:1px solid #e5e0fb;border-radius:10px;flex:none;place-items:center;display:grid}.customer-context span span{font-size:calc(9px * var(--font-scale,1));flex-direction:column;gap:2px;display:flex}.customer-context small{color:#7d7695;font-size:calc(8px * var(--font-scale,1))}.customer-context button{min-height:30px;color:var(--purple-dark);font-size:calc(8px * var(--font-scale,1));cursor:pointer;white-space:nowrap;background:#fff;border:1px solid #d7cffb;border-radius:8px;padding:0 11px;font-weight:800}.customer-context button:hover{background:#eeeaff;border-color:#c5b9fa}.customer-context button:disabled{color:#9993aa;cursor:wait}.order-context-main{flex:auto;min-width:0}.order-context-copy{flex:auto;width:100%;min-width:0}.order-context-heading{align-items:center;flex-direction:row!important;gap:7px!important;display:flex!important}.order-context-heading strong{font-size:calc(10px * var(--font-scale,1))}.order-source{color:#6c5a9f;text-transform:uppercase;letter-spacing:.06em;background:#e9e4ff;border-radius:999px;width:max-content;padding:3px 6px;font-weight:800;font-size:calc(6px * var(--font-scale,1))!important;display:inline-flex!important}.order-source.verified{color:#147455;background:#dff6ed}.tracking-line span{color:#5d5379;font-weight:800;display:inline!important}.customer-context .order-context-details{flex-direction:initial;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:7px;width:100%;margin-top:8px;display:grid}.customer-context .order-context-details>span{background:#ffffffb8;border-radius:7px;min-width:0;padding:7px 9px;display:block}.order-context-details b{color:#6f6789;letter-spacing:.04em;text-transform:uppercase;margin-bottom:2px;font-size:10px;display:block}.order-context-details em{overflow-wrap:anywhere;color:#302b4c;font-size:12px;font-style:normal;font-weight:700;display:block}.order-context small{text-overflow:ellipsis;white-space:nowrap;max-width:560px;overflow:hidden}.message-stream{width:min(100%,980px);margin:0 auto;padding:2px 0 26px}.message{align-items:flex-end;gap:9px;margin:0 0 22px;display:flex}.message-column{flex-direction:column;align-items:flex-start;min-width:0;max-width:min(76%,720px);display:flex}.message-body{background:#fff;border:1px solid #e3e6ee;border-radius:6px 16px 16px;width:100%;padding:13px 15px;position:relative;box-shadow:0 5px 18px #1c25420f}.message.outgoing{flex-direction:row-reverse}.message.outgoing .message-column{align-items:flex-end}.message.outgoing .message-body{color:#fff;background:linear-gradient(145deg,#5740d6,#6c4df2);border-color:#5b42d7;border-radius:16px 6px 16px 16px;box-shadow:0 8px 24px #563dcd30}.message-meta{color:#7a8298;width:100%;font-size:calc(8px * var(--font-scale,1));justify-content:space-between;align-items:center;gap:14px;margin:0 4px 7px;display:flex}.message-meta>span{align-items:center;gap:6px;display:flex}.message-meta strong{color:#384158;font-size:calc(9px * var(--font-scale,1))}.message-meta time{color:#9ba1b1;font-size:calc(7px * var(--font-scale,1));flex:none}.message.outgoing .message-meta,.message.outgoing .message-meta>span{flex-direction:row-reverse}.message-direction-label{color:#788096;font-size:calc(6px * var(--font-scale,1));text-transform:uppercase;letter-spacing:.05em;background:#eef0f5;border-radius:999px;padding:2px 5px;font-weight:800}.message.outgoing .message-direction-label{color:#5e45ce;background:#eeeaff}.message-route{color:#8b92a4;font-size:calc(7px * var(--font-scale,1));border-bottom:1px solid #edf0f5;margin:0 0 10px;padding:0 0 9px}.message-route summary{cursor:pointer;-webkit-user-select:none;user-select:none;width:max-content}.message-route small{overflow-wrap:anywhere;margin-top:4px;display:block}.message.outgoing .message-route{color:#ffffffb3;border-bottom-color:#ffffff2e}.amazon-order-message{margin:0 0 11px}.amazon-order-id{align-items:baseline;gap:8px;margin-bottom:9px;display:flex}.amazon-order-id span,.amazon-message-label{color:#8b92a4;font-size:calc(7px * var(--font-scale,1));letter-spacing:.07em;text-transform:uppercase;font-weight:800}.amazon-order-id strong{color:#34405b;font-size:calc(10px * var(--font-scale,1))}.amazon-cancellation-reason{background:#fff8e8;border:1px solid #f1d39c;border-radius:8px;justify-content:space-between;align-items:center;gap:10px;margin:0 0 10px;padding:8px 10px;display:flex}.amazon-cancellation-reason span{color:#806522;font-size:calc(7px * var(--font-scale,1));letter-spacing:.05em;text-transform:uppercase;font-weight:800}.amazon-cancellation-reason strong{color:#714c00;font-size:calc(8px * var(--font-scale,1))}.amazon-item-table{background:#fff;border:1px solid #e1e5ed;border-radius:9px;margin-bottom:10px;overflow:hidden}.amazon-item-row{grid-template-columns:30px 90px minmax(0,1fr);display:grid}.amazon-item-row+.amazon-item-row{border-top:1px solid #e6e9ef}.amazon-item-row>*{color:#4b556d;min-width:0;font-size:calc(8px * var(--font-scale,1));overflow-wrap:anywhere;border-right:1px solid #e6e9ef;padding:8px 9px;line-height:1.4}.amazon-item-row>:last-child{border-right:0}.amazon-item-head{background:#f3f4f7}.amazon-item-head>*{color:#747d91;font-size:calc(7px * var(--font-scale,1));text-transform:uppercase;letter-spacing:.04em;font-weight:800}.amazon-message-label{margin:11px 0 6px}.message-heading{justify-content:space-between;gap:12px;margin-bottom:12px;display:flex}.message-heading>span{flex-direction:column;gap:2px;display:flex}.message-heading strong{font-size:calc(10px * var(--font-scale,1))}.message-heading small,.message-heading time{color:#979dae;font-size:calc(7px * var(--font-scale,1))}.message-body p{color:#465068;font-size:calc(10px * var(--font-scale,1));margin:0 0 9px;line-height:1.58}.message.outgoing .message-body p{color:#fff}.message-body p:last-of-type{margin-bottom:0}.message-content{white-space:pre-line;overflow-wrap:anywhere}.acknowledgement-sent{color:#087756;background:#effaf6;border:1px solid #b9e6d5;border-radius:999px;align-items:center;gap:8px;margin:0;padding:8px 12px;font-size:14px;font-weight:700;line-height:20px;display:inline-flex}.auto-reply-symbol{color:#fff;background:#087756;border-radius:50%;place-items:center;width:20px;height:20px;font-size:15px;line-height:1;display:inline-grid}.message-feedback-request{color:#fff;border-top:1px solid #ffffff38;justify-content:space-between;align-items:center;gap:12px;margin-top:12px;padding-top:10px;display:flex}.message-feedback-request strong{font-size:calc(8px * var(--font-scale,1))}.message-feedback-request span{font-size:calc(12px * var(--font-scale,1));letter-spacing:2px;flex:none}.cancellation-action{color:#34405b;background:#f8f9fc;border:1px solid #d7dce7;border-radius:10px;margin-top:13px;padding:12px}.cancellation-action.compact{margin-top:12px}.cancellation-action-heading{justify-content:space-between;align-items:center;gap:10px;margin-bottom:8px;display:flex}.cancellation-action-heading strong{font-size:calc(9px * var(--font-scale,1))}.cancellation-action-heading span{color:#714c00;font-size:calc(6px * var(--font-scale,1));background:#fff0c8;border-radius:999px;flex:none;padding:3px 6px;font-weight:800}.cancellation-action p{font-size:calc(8px * var(--font-scale,1));margin:0 0 7px;line-height:1.45}.cancellation-action a,.cancellation-action button{border:1px solid var(--purple);color:#fff;background:var(--purple);min-height:29px;font-size:calc(7px * var(--font-scale,1));cursor:pointer;border-radius:6px;justify-content:center;align-items:center;padding:0 9px;font-weight:800;text-decoration:none;display:inline-flex}.cancellation-action small{color:#6f778a;font-size:calc(7px * var(--font-scale,1));margin-top:7px;line-height:1.45;display:block}.cancellation-blocked{background:#fff0ed;border-left:4px solid #cf5c45;border-radius:6px;padding:9px}.cancellation-blocked strong{color:#8f2e20;font-size:calc(8px * var(--font-scale,1));margin-bottom:4px;display:block}.cancellation-blocked p{color:#74463e}.cancellation-blocked a{background:#9f4030;border-color:#9f4030}.cancellation-ready{background:#ecfaf4;border-left:4px solid #27946b;border-radius:6px;padding:9px}.cancellation-ready p{color:#25664e}.cancellation-ready .peoplevox-cancel-link{margin-top:8px}.cancellation-info{color:#6f778a}.thread-loading{color:#6c5ce7;font-size:calc(9px * var(--font-scale,1));margin:0 0 14px 48px}.message-attachments{flex-wrap:wrap;gap:8px;margin-top:12px;display:flex}.message-attachments img{object-fit:contain;background:#fff;border:1px solid #dfe1eae6;border-radius:10px;max-width:min(100%,320px);max-height:240px;display:block}.message-attachments a{color:#6347df;font-size:calc(9px * var(--font-scale,1));text-decoration:none}.message.outgoing .message-attachments a{color:#fff}.message.ebay-question{margin:0 0 28px;display:block}.message.ebay-question .message-column{max-width:min(100%,820px);display:block}.message.ebay-question .message-body{box-shadow:none;background:#fff;border:0;border-radius:0;padding:26px 28px}.ebay-question-from{color:#687181;font-size:calc(15px * var(--font-scale,1));margin:0 0 21px;font-weight:800}.message.ebay-question .message-content{color:#17202d;font-size:calc(15px * var(--font-scale,1));font-weight:600;line-height:1.52}.message.ebay-question .message-attachments{gap:14px;margin-top:26px}.message.ebay-question .message-attachments a{background:#f5f6f8;border-radius:16px;overflow:hidden}.message.ebay-question .message-attachments img{object-fit:cover;border:0;border-radius:0;width:176px;max-width:calc(100vw - 90px);height:176px;max-height:none}.message-tools{border-top:1px solid #eff0f4;gap:6px;margin-top:13px;padding-top:10px;display:flex}.message-tools button{color:#777f93;font-size:calc(8px * var(--font-scale,1));cursor:pointer;background:0 0;border:0}.single-message{margin-top:8px}.quick-reply{border-top:1px solid var(--line);background:#fff;align-items:center;gap:10px;min-height:65px;padding:10px 18px;display:flex}.reply-avatar{width:31px;height:31px;font-size:calc(9px * var(--font-scale,1))}.reply-placeholder{border:1px solid var(--line);color:#9298a9;text-align:left;height:39px;font-size:calc(9px * var(--font-scale,1));cursor:text;background:#fafbfc;border-radius:10px;flex:1;padding:0 13px}.ai-draft-button{background:var(--purple-soft);height:34px;color:var(--purple-dark);font-size:calc(8px * var(--font-scale,1));cursor:pointer;white-space:nowrap;border:0;border-radius:8px;padding:0 11px;font-weight:700}.ai-draft-button:disabled,.composer-ai button:disabled,.ask-ai button:disabled{cursor:wait;opacity:.62}.forward-button{border:1px solid var(--line);height:34px;color:var(--ink);font-size:calc(8px * var(--font-scale,1));cursor:pointer;white-space:nowrap;background:#fff;border-radius:8px;align-items:center;gap:6px;padding:0 11px;font-weight:700;display:inline-flex}.forward-button:hover:not(:disabled){border-color:var(--purple);color:var(--purple-dark);background:var(--soft)}.forward-button:disabled{cursor:not-allowed;opacity:.62}.ai-panel{border-left:1px solid var(--line);background:#f4f7fb;flex-direction:column;grid-area:2/4;min-width:0;transition:transform .2s;display:flex}.ai-header{border-top:4px solid var(--purple);background:linear-gradient(135deg,#e4f2ff,#f8fcff);border-bottom:1px solid #c9dfef;justify-content:space-between;align-items:center;min-height:72px;padding:12px 14px;display:flex}.ai-header>div{align-items:center;gap:9px;display:flex}.ai-header div span:last-child{flex-direction:column;gap:3px;display:flex}.ai-header strong{font-size:calc(11px * var(--font-scale,1))}.ai-header small{color:#54708a;font-size:calc(7px * var(--font-scale,1))}.ai-header button{color:#54708a;font-size:calc(19px * var(--font-scale,1));cursor:pointer;background:0 0;border:0}.ai-orb{flex:0 0 42px;place-items:center;width:42px;height:42px;display:grid}.ai-orb img{object-fit:contain;width:35px;height:40px}.copilot-robot-icon{transform-origin:42% 82%;animation:7s ease-in-out infinite copilot-friendly-wave}@keyframes copilot-friendly-wave{0%,82%,to{transform:rotate(0)translateY(0)}85%{transform:rotate(-6deg)translateY(-1px)}88%{transform:rotate(5deg)translateY(-1px)}91%{transform:rotate(-5deg)translateY(-1px)}94%{transform:rotate(3deg)translateY(0)}97%{transform:rotate(0)translateY(0)}}.ai-content{flex:1;padding:12px;overflow-y:auto}.ai-card{border:1px solid var(--line);background:#fffffff5;border-radius:8px;margin-bottom:10px;padding:12px;box-shadow:0 4px 12px #142d500b}.ai-card-title{color:var(--ink);font-size:calc(9px * var(--font-scale,1));justify-content:space-between;align-items:center;margin-bottom:10px;font-weight:800;display:flex}.ai-card-title span{align-items:center;gap:5px;display:flex}.ai-card-title button{color:var(--purple);font-size:calc(7px * var(--font-scale,1));cursor:pointer;background:0 0;border:0}.ai-card ul{color:#666d82;margin:0;padding-left:15px}.ai-card li{font-size:calc(8px * var(--font-scale,1));margin-bottom:7px;line-height:1.45}.order-copilot-card{border-top:4px solid var(--purple)}.order-verified{color:#0c6845;font-size:calc(6px * var(--font-scale,1));letter-spacing:.06em;text-transform:uppercase;background:#e5f7ee;border-radius:999px;padding:3px 6px}.order-copilot-heading{justify-content:space-between;align-items:flex-start;gap:8px;margin-bottom:11px;display:flex}.order-copilot-heading small,.order-items>small,.order-packages>small{color:var(--muted);font-size:calc(6px * var(--font-scale,1));letter-spacing:.07em;text-transform:uppercase;margin-bottom:3px;font-weight:800;display:block}.order-copilot-heading strong{color:var(--purple-dark);font-size:calc(11px * var(--font-scale,1));overflow-wrap:anywhere;line-height:1.25;display:block}.order-status-badge{color:#0c6845;max-width:92px;font-size:calc(6px * var(--font-scale,1));text-align:center;background:#e5f7ee;border-radius:999px;padding:4px 6px;font-weight:800;line-height:1.2}.order-detail-grid{grid-template-columns:1fr 1fr;gap:7px;margin:0;display:grid}.order-detail-grid>div{background:var(--soft);border-radius:6px;min-width:0;padding:7px}.order-detail-grid .order-detail-wide{grid-column:1/-1}.order-detail-grid dt{color:var(--muted);font-size:calc(6px * var(--font-scale,1));letter-spacing:.06em;text-transform:uppercase;margin:0 0 3px;font-weight:800}.order-detail-grid dd{color:var(--ink);font-size:calc(7px * var(--font-scale,1));overflow-wrap:anywhere;margin:0;font-weight:700;line-height:1.4}.search-order-result{background:#f0f8ff;border:1px solid #bfdcf5;border-radius:8px;flex-direction:column;gap:4px;margin:0 0 10px;padding:10px;display:flex}.search-order-result small{color:#53708e;font-size:calc(6px * var(--font-scale,1));letter-spacing:.06em;text-transform:uppercase;font-weight:800}.search-order-result strong{color:#075ba5;font-size:calc(10px * var(--font-scale,1))}.search-order-result span{color:#34475a;font-size:calc(7px * var(--font-scale,1));overflow-wrap:anywhere;font-weight:700;line-height:1.4}.tracking-number-link-button{color:var(--purple-dark);font:inherit;text-underline-offset:2px;cursor:pointer;background:0 0;border:0;margin:0;padding:0;font-weight:800;text-decoration:underline}.tracking-number-link-button:hover{color:#075ba5}.order-packages{border-top:1px solid var(--line);margin-top:10px;padding-top:10px}.order-package{padding:7px 0}.order-package+.order-package{border-top:1px solid var(--line)}.order-package-heading{justify-content:space-between;align-items:flex-start;gap:8px;display:flex}.order-package-heading strong{color:var(--ink);font-size:calc(7px * var(--font-scale,1))}.order-package-heading span{color:#0c6845;font-size:calc(6px * var(--font-scale,1));text-align:right;font-weight:800}.order-package-heading .parcel-status.exception{color:#a13a2b}.order-package-heading .parcel-status.out_for_delivery,.order-package-heading .parcel-status.arriving{color:#8a5b08}.order-package-heading .parcel-status.delivered{color:#0c6845}.order-package p{color:var(--ink);font-size:calc(7px * var(--font-scale,1));overflow-wrap:anywhere;margin:3px 0 0;font-weight:700;line-height:1.4}.order-package p a{color:var(--purple-dark);text-underline-offset:2px;text-decoration:underline}.order-package small{color:var(--muted);font-size:calc(6px * var(--font-scale,1));overflow-wrap:anywhere;margin-top:2px;line-height:1.4;display:block}.order-package .parcel-status-text{color:#35475b;font-size:calc(7px * var(--font-scale,1));margin-top:5px;font-weight:700}.order-package .parcel-checked{color:#8490a0}.parcel-journey{border-top:1px solid #e5ebf0;margin-top:6px;padding-top:6px}.parcel-journey summary{width:max-content;color:var(--purple-dark);font-size:calc(6px * var(--font-scale,1));cursor:pointer;font-weight:800}.parcel-journey ol{margin:7px 0 0;padding:0;list-style:none}.parcel-journey li{border-top:1px solid #edf1f4;grid-template-columns:118px minmax(0,1fr);gap:2px 8px;padding:5px 0;display:grid}.parcel-journey li:first-child{border-top:0}.parcel-journey time{color:#798697;font-size:calc(6px * var(--font-scale,1));grid-row:1/span 2;line-height:1.4}.parcel-journey li span{color:#34475a;font-size:calc(6px * var(--font-scale,1));line-height:1.4}.parcel-journey li em{color:#8290a0;font-size:calc(6px * var(--font-scale,1));font-style:normal}.open-tracking-viewer{color:#075ba5;width:100%;min-height:30px;font-size:calc(7px * var(--font-scale,1));cursor:pointer;background:#fff;border:1px solid #cddbf0;border-radius:7px;margin-top:7px;font-weight:800}.open-tracking-viewer:hover{background:#eef7ff;border-color:#0b74bc}.tracking-viewer{background:#fff;border:1px solid #dbe4ef;border-radius:16px;width:min(780px,100%);max-height:min(780px,100vh - 48px);overflow:auto;box-shadow:0 30px 100px #14183052}.tracking-viewer>header{background:#f6faff;border-bottom:1px solid #e2e8f0;justify-content:space-between;align-items:flex-start;gap:18px;padding:20px 24px 17px;display:flex}.tracking-viewer header p{color:#61758d;font-size:calc(8px * var(--font-scale,1));letter-spacing:.08em;text-transform:uppercase;margin:0 0 4px;font-weight:800}.tracking-viewer h2{color:var(--ink);font-size:calc(18px * var(--font-scale,1));margin:0}.tracking-viewer header span{color:#5d6d80;font-size:calc(10px * var(--font-scale,1));margin-top:4px;font-weight:700;display:block}.tracking-viewer header button{color:#6f7d90;width:32px;height:32px;font-size:calc(22px * var(--font-scale,1));cursor:pointer;background:0 0;border:0;border-radius:8px;flex:none}.tracking-viewer header button:hover{background:#e5eff9}.tracking-viewer-summary{border-bottom:1px solid #e5ebf1;flex-direction:column;gap:4px;padding:16px 24px;display:flex}.tracking-viewer-summary strong{color:#0c6845;width:max-content;font-size:calc(9px * var(--font-scale,1));background:#e5f7ee;border-radius:999px;padding:4px 8px}.tracking-viewer-summary strong.exception{color:#a13a2b;background:#fdeae7}.tracking-viewer-summary strong.out_for_delivery,.tracking-viewer-summary strong.arriving{color:#8a5b08;background:#fff4d9}.tracking-viewer-summary>span{color:#30465e;font-size:calc(11px * var(--font-scale,1));font-weight:700}.tracking-viewer-summary small{color:#75869a;font-size:calc(8px * var(--font-scale,1))}.tracking-viewer-events{margin:0;padding:8px 24px;list-style:none}.tracking-viewer-events li{border-bottom:1px solid #e9eef3;grid-template-columns:190px minmax(0,1fr);gap:18px;padding:14px 0;display:grid}.tracking-viewer-events time{color:#65778d;font-size:calc(9px * var(--font-scale,1));font-weight:700;line-height:1.4}.tracking-viewer-events li div{flex-direction:column;gap:3px;display:flex}.tracking-viewer-events strong{color:#273b50;font-size:calc(11px * var(--font-scale,1));line-height:1.4}.tracking-viewer-events span{color:#73849a;font-size:calc(9px * var(--font-scale,1))}.tracking-viewer-link{color:#075ba5;width:max-content;font-size:calc(9px * var(--font-scale,1));margin:0 24px 22px;font-weight:800;text-decoration:none;display:block}.tracking-viewer-link:hover{text-decoration:underline}@media (width<=720px){.tracking-viewer-events li{grid-template-columns:1fr;gap:4px}}.order-items{border-top:1px solid var(--line);margin-top:10px;padding-top:10px}.order-item{grid-template-columns:20px 1fr;gap:7px;margin-top:7px;display:grid}.order-item>span{color:#fff;background:var(--purple);width:20px;height:20px;font-size:calc(7px * var(--font-scale,1));border-radius:5px;place-items:center;font-weight:800;display:grid}.order-item strong,.order-item a{color:var(--ink);font-size:calc(7px * var(--font-scale,1));font-weight:800;line-height:1.35;text-decoration:none;display:block}.order-item a{color:var(--purple-dark)}.order-item a:hover{text-decoration:underline}.order-item small{color:var(--muted);font-size:calc(6px * var(--font-scale,1));overflow-wrap:anywhere;margin-top:2px;display:block}.order-item .shopify-price{color:#0c6845;font-weight:800}.order-actions{flex-wrap:wrap;gap:6px;margin-top:11px;display:flex}.order-actions a,.order-actions button,.order-not-found button{min-height:27px;color:var(--purple-dark);font-size:calc(7px * var(--font-scale,1));cursor:pointer;background:#fff;border:1px solid #acd4ed;border-radius:5px;justify-content:center;align-items:center;padding:0 8px;font-weight:800;text-decoration:none;display:inline-flex}.order-actions a:first-child,.order-not-found button{border-color:var(--purple);color:#fff;background:var(--purple)}.order-actions button:disabled,.order-not-found button:disabled{opacity:.65;cursor:wait}.order-not-found{color:var(--muted);font-size:calc(8px * var(--font-scale,1));margin:0;line-height:1.5}.order-not-found p{margin:0 0 9px}.summary-skeleton i{background:linear-gradient(90deg,#e4f2ff,#f8fcff,#e4f2ff) 0 0/200% 100%;border-radius:5px;height:8px;margin:8px 0;animation:1s infinite shimmer;display:block}.summary-skeleton i:nth-child(2){width:87%}.summary-skeleton i:nth-child(3){width:65%}@keyframes shimmer{to{background-position:-200% 0}}.suggestion{text-align:left;cursor:pointer;background:#fff;border:1px solid #ebe9f1;border-radius:8px;grid-template-columns:30px 1fr auto;align-items:center;gap:8px;width:100%;margin-top:7px;padding:8px;display:grid}.suggestion:hover{background:#f6fbff;border-color:#9ccce9}.suggestion>span:nth-child(2){flex-direction:column;gap:3px;display:flex}.suggestion strong{font-size:calc(8px * var(--font-scale,1))}.suggestion small{color:#8b91a1;font-size:calc(7px * var(--font-scale,1))}.suggestion-icon{width:25px;height:25px;font-size:calc(9px * var(--font-scale,1));border-radius:7px;place-items:center;display:grid}.suggestion-icon.green{color:#16825e;background:#e4f8f0}.suggestion-icon.violet{color:#004f93;background:#e4f2ff}.signal-grid{grid-template-columns:1fr 1fr;gap:7px;display:grid}.signal-grid>.signal-item{background:#f7f7fa;border-radius:7px;outline:none;flex-direction:column;gap:4px;padding:8px;display:flex;position:relative}.signal-grid>.signal-item:focus-visible{box-shadow:0 0 0 2px #5b42e147}.signal-grid small{color:#979dae;font-size:calc(6px * var(--font-scale,1));text-transform:uppercase;letter-spacing:.08em;align-items:center;gap:4px;display:flex}.signal-grid small i{color:#7c8496;text-transform:none;border:1px solid #aeb4c2;border-radius:50%;place-items:center;width:12px;height:12px;font-size:8px;font-style:normal;font-weight:700;line-height:1;display:inline-grid}.signal-grid strong{font-size:calc(8px * var(--font-scale,1))}.signal-grid .positive{color:#18835f}.signal-grid .urgent{color:#d35f38}.signal-tooltip{z-index:30;color:#fff;font-size:calc(7px * var(--font-scale,1));letter-spacing:0;text-transform:none;opacity:0;visibility:hidden;pointer-events:none;background:#273245;border-radius:6px;padding:8px 9px;font-weight:500;line-height:1.4;transition:opacity .12s,transform .12s,visibility .12s;position:absolute;bottom:calc(100% + 7px);left:0;right:0;transform:translateY(3px);box-shadow:0 5px 14px #1c233433}.signal-item:hover .signal-tooltip,.signal-item:focus-visible .signal-tooltip{opacity:1;visibility:visible;transform:translateY(0)}.signals-pending{background:#f8f9fb;border:1px dashed #d7dce6;border-radius:7px;flex-direction:column;gap:3px;padding:10px;display:flex}.signals-pending strong{color:#596176;font-size:calc(8px * var(--font-scale,1))}.signals-pending span{color:#858c9d;font-size:calc(7px * var(--font-scale,1));line-height:1.45}.knowledge-row{text-align:left;background:#eef5fb;border-radius:7px;flex-direction:column;gap:3px;width:100%;padding:9px;display:flex}.knowledge-row span{font-size:calc(8px * var(--font-scale,1));font-weight:700}.knowledge-row small{color:#8d93a4;font-size:calc(7px * var(--font-scale,1))}.ai-answer p{color:#565e75;font-size:calc(8px * var(--font-scale,1));white-space:pre-wrap;margin:0;line-height:1.55}.ai-reply-card p{color:#4f576e;font-size:calc(8px * var(--font-scale,1));white-space:pre-wrap;margin:0 0 10px;line-height:1.6}.ai-reply-card .ai-reply-empty{color:#7d8497}.generate-reply-button,.use-reply-button{color:#fff;background:var(--purple);width:100%;min-height:34px;font-size:calc(8px * var(--font-scale,1));cursor:pointer;border:0;border-radius:8px;font-weight:800}.ai-reply-card .ai-error{color:#a23f37;background:#fff3f2;border-radius:7px;margin:9px 0 0;padding:8px}.ask-ai{background:#fff;border-top:1px solid #e4e1ee;gap:7px;padding:10px 12px 13px;display:flex}.ask-ai input{width:100%;min-width:0;height:37px;font-size:calc(8px * var(--font-scale,1));border:1px solid #dedbe9;border-radius:9px;outline:0;padding:0 10px}.ask-ai input:focus{border-color:#a99aff;box-shadow:0 0 0 3px #eeeaff}.ask-ai button{background:var(--purple);color:#fff;cursor:pointer;border:0;border-radius:9px;width:34px}.ai-reopen{color:#fff;background:var(--purple);box-shadow:var(--shadow);cursor:pointer;z-index:10;border:0;border-radius:20px;padding:10px 14px;position:fixed;bottom:17px;right:15px}.modal-backdrop{-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);z-index:50;background:#14192d57;place-items:center;padding:24px;display:grid;position:fixed;inset:0}.connect-modal{background:#fff;border:1px solid #ffffffb3;border-radius:18px;width:min(460px,100%);overflow:hidden;box-shadow:0 30px 100px #14183052}.workflow-library{background:#fff;border:1px solid #ffffffb3;border-radius:18px;width:min(840px,100%);max-height:min(760px,94vh);overflow:auto;box-shadow:0 30px 100px #14183052}.workflow-library>header{background:linear-gradient(135deg,#f3f9ff,#f7f3ff);border-bottom:1px solid #e5eaf0;justify-content:space-between;gap:20px;padding:21px 24px 18px;display:flex}.workflow-library .eyebrow{color:#0d6fb8;font-size:calc(7px * var(--font-scale,1));letter-spacing:.12em;text-transform:uppercase;margin:0 0 5px;font-weight:800}.workflow-library h2{color:#1f2c3d;font-size:calc(18px * var(--font-scale,1));margin:0}.workflow-library>header span{color:#687a8f;max-width:610px;font-size:calc(8px * var(--font-scale,1));margin-top:7px;line-height:1.45;display:block}.workflow-library>header>button{color:#75839a;width:32px;height:32px;font-size:calc(22px * var(--font-scale,1));cursor:pointer;background:0 0;border:0;border-radius:8px}.workflow-library>header>button:hover{background:#e9eff6}.workflow-library-body{gap:17px;padding:20px 24px 24px;display:grid}.workflow-library h3{color:#27374b;font-size:calc(10px * var(--font-scale,1));margin:0}.workflow-create{background:#fbfdff;border:1px solid #d5e5f6;border-radius:12px;padding:15px}.workflow-create>p,.workflow-empty{color:#718196;font-size:calc(8px * var(--font-scale,1));margin:6px 0 13px;line-height:1.45}.workflow-ai-helper{background:#f8f6ff;border:1px solid #d9d2fb;border-radius:9px;grid-template-columns:minmax(0,1fr) auto;align-items:end;gap:9px;margin:0 0 11px;padding:10px;display:grid}.workflow-ai-helper label{color:#5d5782;font-size:calc(7px * var(--font-scale,1));gap:4px;font-weight:800;display:grid}.workflow-ai-helper input{color:#26364a;min-width:0;height:33px;font:inherit;font-size:calc(8px * var(--font-scale,1));background:#fff;border:1px solid #d5cee9;border-radius:7px;padding:0 9px}.workflow-ai-helper input:focus{border-color:#6d55d8;outline:0;box-shadow:0 0 0 2px #ebe7ff}.workflow-ai-helper button{background:var(--purple);color:#fff;min-height:33px;font-size:calc(8px * var(--font-scale,1));cursor:pointer;border:0;border-radius:7px;padding:0 11px;font-weight:800}.workflow-ai-helper button:disabled{opacity:.62;cursor:default}.workflow-suggestion-note{background:#f7f5ff;border-left:3px solid #7964df;padding:8px 10px;color:#5a6681!important;font-size:calc(7px * var(--font-scale,1))!important;margin:-2px 0 12px!important}.workflow-suggestion-note b{color:#493a9a}.workflow-grid{grid-template-columns:1.3fr 1fr 1.2fr;gap:9px;display:grid}.workflow-grid label{color:#566a81;font-size:calc(7px * var(--font-scale,1));gap:4px;font-weight:800;display:grid}.workflow-grid input,.workflow-grid select{color:#26364a;min-width:0;height:34px;font:inherit;font-size:calc(8px * var(--font-scale,1));background:#fff;border:1px solid #d4deea;border-radius:7px;padding:0 9px}.workflow-grid input:focus,.workflow-grid select:focus{border-color:#2478bd;outline:0;box-shadow:0 0 0 2px #dceeff}.workflow-save{color:#fff;min-height:33px;font-size:calc(8px * var(--font-scale,1));cursor:pointer;background:#0877be;border:0;border-radius:7px;margin-top:12px;padding:0 13px;font-weight:800}.workflow-save:disabled{cursor:default;background:#a9bfce}.workflow-section-heading{justify-content:space-between;align-items:baseline;gap:10px;display:flex}.workflow-section-heading span{color:#8593a3;font-size:calc(7px * var(--font-scale,1))}.workflow-list,.workflow-audit{gap:9px;display:grid}.workflow-card{background:#fff;border:1px solid #e1e8f0;border-radius:10px;justify-content:space-between;align-items:center;gap:15px;padding:11px 13px;display:flex}.workflow-card>div:first-child{gap:3px;min-width:0;display:grid}.workflow-card strong{color:#26364a;font-size:calc(9px * var(--font-scale,1))}.workflow-active{color:#08734e;font-size:calc(6px * var(--font-scale,1));letter-spacing:.06em;text-transform:uppercase;vertical-align:middle;background:#dff5eb;border-radius:99px;margin-left:5px;padding:2px 5px;font-style:normal;display:inline-block}.workflow-card span{color:#67798e;font-size:calc(7px * var(--font-scale,1));overflow-wrap:anywhere}.workflow-card span b{color:#415a75}.workflow-card-actions{flex-wrap:wrap;flex:none;justify-content:flex-end;align-items:center;gap:6px;max-width:250px;display:flex}.workflow-card-actions button{color:#1269aa;min-height:29px;font-size:calc(7px * var(--font-scale,1));cursor:pointer;background:#fff;border:1px solid #bcd7ef;border-radius:6px;padding:0 9px;font-weight:800}.workflow-card-actions .workflow-remove{color:#b54940;border-color:#f0c9c5}.workflow-card-actions small{text-align:right;width:100%;font-size:calc(7px * var(--font-scale,1));font-weight:800}.workflow-card-actions .matched{color:#138156}.workflow-card-actions .not-matched{color:#9b6970}.workflow-audit ol{border:1px solid #e1e8f0;border-radius:10px;gap:0;margin:0;padding:0;list-style:none;display:grid;overflow:hidden}.workflow-live-match{color:#316657;font-size:calc(8px * var(--font-scale,1));background:#f1fcf7;border:1px solid #bfe8d7;border-radius:9px;margin:0;padding:10px 12px}.workflow-audit li{color:#61748a;font-size:calc(7px * var(--font-scale,1));border-bottom:1px solid #edf1f5;justify-content:space-between;gap:12px;padding:8px 11px;display:flex}.workflow-audit li:last-child{border-bottom:0}.workflow-audit b{color:#31465d}.workflow-audit time{color:#8a98a6;flex:none}.connect-modal>header{background:linear-gradient(135deg,#faf9ff,#f4f1ff);border-bottom:1px solid #eceaf3;grid-template-columns:42px 1fr auto;align-items:center;gap:11px;padding:20px 22px 17px;display:grid}.connect-mark{color:#fff;width:42px;height:42px;font-size:calc(17px * var(--font-scale,1));background:linear-gradient(145deg,#8269ff,#5639d2);border-radius:12px;place-items:center;font-weight:900;display:grid;box-shadow:0 8px 20px #5b3de140}.connect-modal header .eyebrow{color:#7a6db3;font-size:calc(7px * var(--font-scale,1));letter-spacing:.11em;margin:0 0 4px}.connect-modal h2{color:#2d3348;font-size:calc(16px * var(--font-scale,1));margin:0;line-height:1.25}.connect-modal header>button{color:#7e8496;width:30px;height:30px;font-size:calc(21px * var(--font-scale,1));cursor:pointer;background:0 0;border:0;border-radius:8px;align-self:start}.connect-modal header>button:hover{background:#ebe8f7}.connect-modal form,.connect-success{padding:21px 22px 19px}.connect-intro{color:#6f768a;font-size:calc(10px * var(--font-scale,1));margin:0 0 18px;line-height:1.55}.connect-modal label{color:#4c5369;font-size:calc(8px * var(--font-scale,1));margin:0 0 13px;font-weight:800;display:block}.connect-modal label>input,.team-field{background:#fff;border:1px solid #dfe1e9;border-radius:9px;width:100%;height:42px;margin-top:6px}.connect-modal label>input{color:#343b51;font-size:calc(10px * var(--font-scale,1));outline:0;padding:0 12px}.connect-modal label>input:focus,.team-field:focus-within{border-color:#8d7cf0;box-shadow:0 0 0 3px #eeeaff}.team-field{align-items:center;display:flex;overflow:hidden}.team-field input{color:#343b51;min-width:0;height:100%;font-size:calc(10px * var(--font-scale,1));background:0 0;border:0;outline:0;flex:1;padding:0 12px}.team-field span{color:#8a90a0;font-size:calc(9px * var(--font-scale,1));background:#f7f7fa;border-left:1px solid #e4e5eb;align-self:stretch;align-items:center;padding:0 11px;font-weight:600;display:flex}.connect-primary,.connect-secondary{width:100%;height:42px;font-size:calc(9px * var(--font-scale,1));cursor:pointer;border-radius:9px;font-weight:800}.connect-primary{color:#fff;background:linear-gradient(135deg,#7054e8,#5639cf);border:0;box-shadow:0 7px 18px #5739cf33}.connect-primary:hover:not(:disabled){background:linear-gradient(135deg,#6448df,#4c31c2)}.connect-primary:disabled{opacity:.55;cursor:wait}.connect-secondary{color:#666e83;background:#fff;border:1px solid #e0e1e8;margin-top:9px}.connect-error{color:#a23f37;font-size:calc(8px * var(--font-scale,1));background:#fff5f4;border:1px solid #f0c8c4;border-radius:8px;margin:0 0 12px;padding:9px 10px;line-height:1.4}.code-icon,.success-check{width:44px;height:44px;font-size:calc(17px * var(--font-scale,1));border-radius:50%;place-items:center;margin:0 auto 12px;display:grid}.code-icon{color:#6245d6;background:#eee9ff}.connect-modal h3{color:#30364c;text-align:center;font-size:calc(14px * var(--font-scale,1));margin:0 0 8px}.connect-modal .code-icon+h3+.connect-intro{text-align:center}.connect-modal .code-input{text-align:center;font-size:calc(17px * var(--font-scale,1));letter-spacing:.16em;font-weight:800}.connect-success{text-align:center}.success-check{color:#16825e;background:#e2f7ee;font-weight:900}.connect-success p{color:#71788b;max-width:320px;font-size:calc(10px * var(--font-scale,1));margin:0 auto 18px;line-height:1.55}.connect-modal>footer{color:#8a90a2;background:#fafafa;border-top:1px solid #ececf2;justify-content:center;align-items:center;gap:7px;padding:11px 18px;display:flex}.connect-modal>footer span{color:#6a53d2}.connect-modal>footer p{font-size:calc(7px * var(--font-scale,1));margin:0}.composer{background:#fff;border-radius:14px;width:min(680px,100%);overflow:hidden;box-shadow:0 28px 90px #1418304d}.composer header{color:#fff;background:#292f48;justify-content:space-between;align-items:center;height:52px;padding:0 16px;display:flex}.composer header div{align-items:center;gap:8px;display:flex}.composer header strong{font-size:calc(12px * var(--font-scale,1))}.composer header span{color:#bfc4d6;font-size:calc(8px * var(--font-scale,1))}.composer header button{color:#fff;font-size:calc(20px * var(--font-scale,1));cursor:pointer;background:0 0;border:0}.composer-fields,.composer-subject{border-bottom:1px solid var(--line);min-height:44px;font-size:calc(9px * var(--font-scale,1));align-items:center;gap:8px;padding:7px 15px;display:flex}.composer-fields label,.composer-subject label{color:#8c93a5;flex:0 0 48px;width:48px}.recipient-chip{color:#5e47c4;background:#eeebff;border-radius:6px;padding:6px 8px}.composer-fields button{color:#888fa1;font-size:calc(8px * var(--font-scale,1));cursor:pointer;background:0 0;border:0;margin-left:auto}.composer-fields button+button{margin-left:0}.composer-subject span{font-weight:600}.composer-guard-warning{color:#7a4138;font-size:calc(8px * var(--font-scale,1));background:#fff2ef;border-bottom:1px solid #e3c8c3;flex-direction:column;gap:5px;padding:10px 15px;line-height:1.4;display:flex}.composer-guard-warning strong{color:#85372b}.composer textarea{resize:vertical;color:#3f475e;width:100%;min-height:200px;font-size:calc(11px * var(--font-scale,1));border:0;outline:0;padding:20px;line-height:1.6;display:block}.composer textarea:read-only{color:#737989;background:#f7f7f9}.reply-signature-preview{color:#4d5868;font-size:calc(10px * var(--font-scale,1));border-left:3px solid #00538f;gap:1px;margin:0 20px 17px;padding:2px 0 2px 12px;line-height:1.45;display:grid}.reply-signature-preview strong{color:#263445;font-weight:700}.reply-signature-preview b{color:#00538f;letter-spacing:.01em;margin-top:2px;font-weight:800}.reply-signature-preview .reply-signature-role{font-weight:600}.reply-signature-preview em{color:#637083}.attachment-input{display:none}.reply-attachments{border-top:1px solid #f0eef8;flex-wrap:wrap;gap:7px;padding:0 14px 11px;display:flex}.reply-attachments span{color:#315b85;max-width:100%;font-size:calc(8px * var(--font-scale,1));background:#eef4fb;border-radius:6px;align-items:center;gap:5px;padding:5px 7px;display:inline-flex}.reply-attachments small{color:#78869b;font-size:calc(7px * var(--font-scale,1))}.reply-attachments button{color:#5c6f8a;font-size:calc(13px * var(--font-scale,1));cursor:pointer;background:0 0;border:0;line-height:1}.composer-ai{background:#faf9ff;border-top:1px solid #ece9f7;align-items:center;gap:9px;padding:8px 14px;display:flex}.composer-ai-run{color:#5f41d4;font-size:calc(8px * var(--font-scale,1));cursor:pointer;background:#ece7ff;border:0;border-radius:7px;flex:none;padding:7px 9px;font-weight:700}.composer-ai>span{color:#8b91a3;font-size:calc(7px * var(--font-scale,1));flex:none}.canned-response-control{display:inline-flex;position:relative}.canned-response-menu{z-index:8;background:#fff;border:1px solid #cfdbe7;border-radius:9px;flex-direction:column;min-width:240px;max-height:60vh;padding:7px;display:flex;position:absolute;bottom:38px;right:0;overflow-y:auto;box-shadow:0 12px 28px #162a482e}.canned-response-menu strong{color:#52657c;font-size:calc(8px * var(--font-scale,1));padding:4px 6px 6px}.canned-response-menu button{text-align:left;border-radius:5px;padding:7px 6px;color:#244768!important;width:auto!important;height:auto!important;font-size:calc(8px * var(--font-scale,1))!important}.canned-response-menu button:hover{background:#eaf4fc!important}.ai-feedback{border-top:1px solid #e5eaf0;grid-template-columns:1fr auto;gap:6px;margin-top:10px;padding-top:10px;display:grid}.ai-feedback label{color:#58708a;font-size:calc(8px * var(--font-scale,1));grid-column:1/-1;font-weight:800}.ai-feedback textarea{resize:vertical;color:#26384b;min-height:47px;font-size:calc(8px * var(--font-scale,1));border:1px solid #cad8e5;border-radius:7px;padding:7px;line-height:1.4}.ai-feedback button{color:#fff;min-height:28px;font-size:calc(8px * var(--font-scale,1));cursor:pointer;background:#006eb8;border:0;border-radius:6px;align-self:end;padding:0 8px;font-weight:800}.ai-feedback button:disabled{cursor:not-allowed;opacity:.48}.keep-open-option{color:#697187;font-size:calc(8px * var(--font-scale,1));white-space:nowrap;cursor:pointer;align-items:center;gap:6px;display:flex}.keep-open-option input{accent-color:var(--purple)}.closing-feedback-option,.wait-after-send-option{color:#697187;font-size:calc(8px * var(--font-scale,1));white-space:nowrap;cursor:pointer;align-items:center;gap:6px;display:flex}.wait-after-send-option input{accent-color:var(--purple)}.wait-after-send-option select{color:#36516a;font-size:calc(8px * var(--font-scale,1));background:#fff;border:1px solid #cad8e5;border-radius:6px;padding:4px 5px}.composer footer{border-top:1px solid var(--line);justify-content:space-between;align-items:center;height:57px;padding:0 14px;display:flex}.composer footer>div{align-items:center;display:flex}.send-button,.send-menu{color:#fff;background:var(--purple);cursor:pointer;border:0;height:33px}.send-button{font-size:calc(9px * var(--font-scale,1));border-radius:8px;padding:0 18px;font-weight:700}.send-menu{border-left:1px solid #ffffff40;border-radius:0 8px 8px 0;width:27px}.send-button:disabled,.confirm-send-button:disabled,.cancel-send-button:disabled{cursor:not-allowed;opacity:.58}.compose-button:disabled,.reply-placeholder:disabled,.use-reply-button:disabled{cursor:not-allowed;opacity:.62}.cancel-send-button,.confirm-send-button{min-height:33px;font-size:calc(8px * var(--font-scale,1));cursor:pointer;border-radius:8px;padding:0 12px;font-weight:800}.cancel-send-button{color:#666e82;background:#fff;border:1px solid #dde0e8}.confirm-send-button{color:#fff;background:#d94b5b;border:0;margin-left:7px}.shortcut{color:#9aa0b1;font-size:calc(7px * var(--font-scale,1));margin-left:8px}.composer-footer-tools button{color:#727a90;cursor:pointer;background:0 0;border:0;width:30px;height:30px}.toast{color:#fff;box-shadow:var(--shadow);font-size:calc(9px * var(--font-scale,1));z-index:100;background:#222a43;border-radius:10px;align-items:center;gap:9px;padding:11px 15px;display:flex;position:fixed;bottom:22px;left:50%;transform:translate(-50%)}.toast span{background:#25af7d;border-radius:50%;place-items:center;width:18px;height:18px;display:grid}.operations-dashboard{background:#f6f8fb;grid-area:2/2/auto/-1;min-width:0;padding:24px 28px 18px;overflow-y:auto}.dashboard-header{justify-content:space-between;align-items:end;gap:24px;max-width:1420px;margin:0 auto 18px;display:flex}.dashboard-header h1{font-size:calc(25px * var(--font-scale,1))}.dashboard-header p{color:var(--muted);font-size:calc(9px * var(--font-scale,1));margin:5px 0 0}.dashboard-controls{align-items:end;gap:10px;display:flex}.dashboard-controls label{color:#5d6c7c;font-size:calc(8px * var(--font-scale,1));gap:5px;font-weight:700;display:grid}.dashboard-controls select,.dashboard-controls button{height:34px;color:var(--ink);font-size:calc(9px * var(--font-scale,1));background:#fff;border:1px solid #cbd8e4;border-radius:7px}.dashboard-controls select{min-width:126px;padding:0 28px 0 9px}.dashboard-controls button{color:var(--purple-dark);cursor:pointer;padding:0 12px;font-weight:700}.dashboard-controls button:hover:not(:disabled){background:#edf6fd;border-color:#8ab8d8}.dashboard-controls button:disabled{opacity:.58;cursor:wait}.dashboard-summary{background:#fff;border:1px solid #cfdbe6;border-radius:9px;grid-template-columns:repeat(5,minmax(0,1fr));max-width:1420px;margin:0 auto 16px;display:grid;overflow:hidden}.dashboard-summary button{text-align:left;cursor:pointer;background:#fff;border:0;border-right:1px solid #e2e8ef;grid-template-columns:1fr auto;align-content:center;gap:5px 10px;min-width:0;min-height:92px;padding:14px 16px;display:grid}.dashboard-summary button:last-child{border-right:0}.dashboard-summary button:hover{background:#f5f9fc}.dashboard-summary span{color:#546678;font-size:calc(8px * var(--font-scale,1));font-weight:700}.dashboard-summary strong{font-size:calc(25px * var(--font-scale,1));font-variant-numeric:tabular-nums;grid-area:1/2/3;align-self:center}.dashboard-summary em{color:#8895a3;font-size:calc(7px * var(--font-scale,1));font-style:normal}.dashboard-layout{grid-template-columns:minmax(0,1.7fr) minmax(300px,.8fr);gap:14px;max-width:1420px;margin:0 auto;display:grid}.dashboard-panel{background:#fff;border:1px solid #d3dee8;border-radius:9px;min-width:0;overflow:hidden}.dashboard-module{position:relative}.dashboard-module.dragging{opacity:.55}.dashboard-module.drag-over{outline-offset:2px;outline:2px solid #6c53d9}.dashboard-panel-heading{border-bottom:1px solid #e3e9ef;justify-content:space-between;align-items:center;gap:14px;min-height:57px;padding:12px 15px;display:flex}.dashboard-panel-heading h2{font-size:calc(12px * var(--font-scale,1));margin:0}.dashboard-panel-heading p{color:#7a8897;font-size:calc(7px * var(--font-scale,1));margin:3px 0 0;line-height:1.4}.dashboard-panel-heading>strong{font-size:calc(20px * var(--font-scale,1));font-variant-numeric:tabular-nums}.dashboard-panel-heading button{color:var(--purple-dark);font-size:calc(8px * var(--font-scale,1));cursor:pointer;background:0 0;border:0;font-weight:700}.dashboard-panel-heading button:hover{text-decoration:underline}.dashboard-panel-heading .dashboard-drag-handle,.dashboard-drag-handle{color:#687887;cursor:grab;-webkit-user-select:none;user-select:none;background:#fff;border:1px solid #d1dbe5;border-radius:6px;flex:none;place-items:center;width:28px;height:28px;padding:0;font-size:16px;line-height:1;display:grid}.dashboard-panel-heading .dashboard-drag-handle:hover:not(:disabled),.dashboard-drag-handle:hover:not(:disabled){background:#f5f7f9;border-color:#9baab8;text-decoration:none}.dashboard-drag-handle:active{cursor:grabbing}.dashboard-drag-handle:focus-visible{outline:2px solid var(--purple);outline-offset:2px}.dashboard-drag-handle:disabled{opacity:.45;cursor:wait}.dashboard-data>.dashboard-drag-handle{z-index:2;position:absolute;top:7px;right:9px}.dashboard-data summary{padding-right:48px}.dashboard-empty,.dashboard-error,.dashboard-loading{color:#778696;font-size:calc(9px * var(--font-scale,1));text-align:center;margin:0;padding:28px 16px}.dashboard-error{color:#a33c32;background:#fff8f6}.dashboard-page-loading{background:#f6f8fb;grid-area:2/2/auto/-1;place-items:center;display:grid}.attention-table{width:100%}.attention-row{color:#526273;text-align:left;width:100%;min-height:49px;font-size:calc(8px * var(--font-scale,1));background:#fff;border:0;border-bottom:1px solid #edf1f4;grid-template-columns:minmax(220px,1fr) 116px 126px;align-items:center;gap:14px;padding:8px 14px;display:grid}button.attention-row{cursor:pointer}button.attention-row:hover{background:#f6f9fc}.attention-row:last-child{border-bottom:0}.attention-row>span:first-child{min-width:0}.attention-row strong,.attention-row em{text-overflow:ellipsis;white-space:nowrap;display:block;overflow:hidden}.attention-row strong{color:var(--ink);font-size:calc(9px * var(--font-scale,1))}.attention-row em{color:#80909f;margin-top:3px;font-style:normal}.attention-head{color:#8794a1;min-height:31px;font-size:calc(7px * var(--font-scale,1));background:#fafbfc;font-weight:700}.attention-critical{color:#ad3328;font-weight:700}.queue-bars,.team-response-list{gap:12px;padding:16px;display:grid}.queue-bars>div,.team-response-list>div{grid-template-columns:76px minmax(70px,1fr) 32px;align-items:center;gap:9px;display:grid}.queue-bars span,.team-response-list span{color:#536576;font-size:calc(8px * var(--font-scale,1));text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.queue-bars i,.team-response-list i{background:#e9eef3;height:6px;overflow:hidden}.queue-bars b,.team-response-list b{background:#267bb5;height:100%;display:block}.queue-bars strong,.team-response-list strong{text-align:right;font-size:calc(9px * var(--font-scale,1));font-variant-numeric:tabular-nums}.dashboard-source{color:#8b97a3;font-size:calc(7px * var(--font-scale,1));margin:0;padding:0 16px 14px}.dashboard-trend-chart{width:100%;height:248px;padding:7px 10px 0;display:block}.dashboard-trend-chart line{stroke:#e2e8ee;stroke-width:1px}.dashboard-trend-chart text{fill:#7d8b99;font-size:10px}.dashboard-trend-chart path{fill:none;stroke-width:2.2px;stroke-linecap:round;stroke-linejoin:round}.dashboard-trend-chart .opened-line{stroke:#8a6f32}.dashboard-trend-chart .closed-line{stroke:#14765b}.dashboard-trend-chart .chart-hit-area{fill:#0000;cursor:crosshair;outline:none}.dashboard-trend-chart .chart-hit-area:focus{fill:#267bb50d}.dashboard-trend-chart .chart-guide{stroke:#9aa7b3;stroke-dasharray:3 3}.dashboard-trend-chart .opened-point{fill:#fff;stroke:#8a6f32;stroke-width:2.5px}.dashboard-trend-chart .closed-point{fill:#fff;stroke:#14765b;stroke-width:2.5px}.dashboard-trend-chart .chart-tooltip rect{fill:#fff;stroke:#aebbc7;stroke-width:1px}.dashboard-trend-chart .chart-tooltip text{fill:#344454;font-size:10px}.dashboard-trend-chart .chart-tooltip .chart-tooltip-date{fill:#1f2b38;font-weight:700}.dashboard-trend-chart .chart-tooltip .opened-swatch{fill:#8a6f32}.dashboard-trend-chart .chart-tooltip .closed-swatch{fill:#14765b}.chart-key{color:#687786;font-size:calc(7px * var(--font-scale,1));gap:14px;display:flex}.chart-key span:before{content:"";background:#8a6f32;width:13px;height:2px;margin:0 5px 2px 0;display:inline-block}.chart-key .key-closed:before{background:#14765b}.flow-totals{border-top:1px solid #e7ecf1;grid-template-columns:repeat(3,1fr);display:grid}.flow-totals span{color:#738190;font-size:calc(8px * var(--font-scale,1));border-right:1px solid #e7ecf1;padding:10px 14px}.flow-totals span:last-child{border-right:0}.flow-totals strong{color:var(--ink);font-size:calc(11px * var(--font-scale,1));font-variant-numeric:tabular-nums;margin-right:4px}.dashboard-volume-bars{align-items:end;gap:3px;height:180px;padding:18px 16px 0;display:flex;position:relative}.dashboard-volume-bars>span{opacity:.82;cursor:crosshair;background:#267bb5;outline:none;flex:1;min-width:2px;max-width:20px}.dashboard-volume-bars>span:hover,.dashboard-volume-bars>span:focus,.dashboard-volume-bars>span.active{opacity:1;box-shadow:0 0 0 2px #fff,0 0 0 3px #267bb5}.dashboard-bar-tooltip{z-index:2;color:#344454;pointer-events:none;min-width:122px;font-size:calc(7px * var(--font-scale,1));background:#fff;border:1px solid #aebbc7;border-radius:4px;padding:6px 8px;position:absolute;top:7px;transform:translate(-50%)}.dashboard-bar-tooltip strong,.dashboard-bar-tooltip span{display:block}.dashboard-bar-tooltip strong{color:#1f2b38;margin-bottom:2px}.volume-axis{color:#83909d;font-size:calc(7px * var(--font-scale,1));justify-content:space-between;padding:8px 16px 13px;display:flex}.team-response-list>div{grid-template-columns:minmax(125px,1fr) minmax(80px,1fr) 42px}.team-response-list b{background:#536f89}.dashboard-feedback{grid-column:1/-1}.feedback-report{grid-template-columns:210px minmax(280px,1fr) minmax(300px,1fr);display:grid}.feedback-score,.feedback-distribution,.feedback-follow-up{min-width:0;padding:16px}.feedback-score,.feedback-distribution{border-right:1px solid #e4eaf0}.feedback-score>strong{color:#18794e;font-size:calc(30px * var(--font-scale,1));font-variant-numeric:tabular-nums;display:block}.feedback-score>span{color:#536576;font-size:calc(8px * var(--font-scale,1));margin-top:2px;font-weight:700;display:block}.feedback-score p{color:#7a8897;font-size:calc(7px * var(--font-scale,1));margin:12px 0 0;line-height:1.5}.feedback-distribution{gap:7px;display:grid}.feedback-distribution>div{grid-template-columns:24px 64px minmax(70px,1fr) 26px;align-items:center;gap:8px;display:grid}.feedback-distribution span{font-size:calc(14px * var(--font-scale,1))}.feedback-distribution em{color:#536576;font-size:calc(8px * var(--font-scale,1));font-style:normal}.feedback-distribution i{background:#e9eef3;height:6px;overflow:hidden}.feedback-distribution b{background:#18794e;height:100%;display:block}.feedback-distribution strong{text-align:right;font-size:calc(8px * var(--font-scale,1));font-variant-numeric:tabular-nums}.feedback-follow-up h3{font-size:calc(9px * var(--font-scale,1));margin:0 0 8px}.feedback-follow-up>button{color:#526273;text-align:left;cursor:pointer;background:0 0;border:0;border-bottom:1px solid #edf1f4;grid-template-columns:minmax(110px,1fr) minmax(90px,1fr) auto;gap:10px;width:100%;padding:7px 0;display:grid}.feedback-follow-up>button:hover{color:var(--purple-dark)}.feedback-follow-up>button span{color:var(--ink);font-size:calc(8px * var(--font-scale,1));font-weight:700}.feedback-follow-up>button em,.feedback-follow-up>button time{color:#7d8b99;font-size:calc(7px * var(--font-scale,1));text-overflow:ellipsis;white-space:nowrap;font-style:normal;overflow:hidden}.feedback-follow-up>button time{text-align:right}.feedback-follow-up>p{color:#7d8b99;font-size:calc(8px * var(--font-scale,1));margin:12px 0 0}.dashboard-data{grid-column:1/-1}.dashboard-data summary{color:#536576;font-size:calc(8px * var(--font-scale,1));cursor:pointer;padding:13px 15px;font-weight:700}.dashboard-data details[open] summary{border-bottom:1px solid #e4eaf0}.dashboard-data-scroll{max-height:300px;overflow:auto}.dashboard-data table{border-collapse:collapse;width:100%;font-size:calc(8px * var(--font-scale,1))}.dashboard-data th,.dashboard-data td{text-align:right;font-variant-numeric:tabular-nums;border-bottom:1px solid #edf1f4;padding:9px 14px}.dashboard-data th:first-child,.dashboard-data td:first-child{text-align:left}.dashboard-data th{color:#697887;background:#fafbfc;position:sticky;top:0}.dashboard-footer{color:#85929f;max-width:1420px;font-size:calc(7px * var(--font-scale,1));flex-wrap:wrap;gap:8px 18px;margin:12px auto 0;display:flex}.dashboard-layout-status{color:#526273;margin-left:auto}@media (width<=1280px){.app-shell{grid-template-columns:var(--col-sidebar,210px) var(--col-list,340px) minmax(0, 1fr)}.ai-panel{z-index:30;width:320px;position:fixed;top:72px;bottom:0;right:0;transform:translate(100%);box-shadow:-18px 0 50px #2226421f}.ai-panel.open{transform:translate(0)}}@media (width<=980px){.app-shell{grid-template-columns:var(--col-list,320px) minmax(0, 1fr)}.topbar{grid-template-columns:210px 1fr auto}.sidebar{width:232px;transition:transform .2s;position:fixed;top:72px;bottom:0;left:0;transform:translate(-100%);box-shadow:20px 0 50px #2226422e}.sidebar-open{transform:translate(0)}.mobile-menu,.mobile-close{display:block}.mobile-close{font-size:calc(20px * var(--font-scale,1));cursor:pointer;background:0 0;border:0;position:absolute;top:5px;right:8px}.thread-panel{grid-column:1}.conversation{grid-column:2}.dashboard-shell{grid-template-columns:1fr}.dashboard-shell .operations-dashboard,.dashboard-shell .dashboard-page-loading{grid-column:1}}@media (width<=720px){.app-shell{min-height:100vh;padding-top:62px;display:block;overflow:auto}.topbar{grid-template-columns:1fr auto;height:62px;padding:0 12px;position:fixed;top:0;left:0;right:0}.brand span,.top-search,.profile-button>span:not(.avatar),.profile-button .icon{display:none}.sidebar{top:62px}.thread-panel{border:0;height:auto;min-height:calc(100vh - 62px)}.thread-panel.mobile-hidden{display:none}.conversation{min-height:calc(100vh - 62px);display:none}.conversation.mobile-active{display:flex}.conversation-header{padding:12px}.reply-presence{flex-direction:column;align-items:flex-start;gap:2px;padding:8px 12px}.mobile-back{border:1px solid var(--line);background:#fff;border-radius:8px;flex:none;place-items:center;width:31px;height:31px;display:grid}.conversation-actions>.conversation-action-menu{display:none}.conversation-order-button{justify-content:center;width:32px;padding:0!important;font-size:0!important}.conversation-scroll{padding:14px 12px 74px}.customer-context{align-items:flex-start;gap:8px}.customer-context button{padding:0 8px}.message{gap:7px;margin-bottom:18px}.message>.avatar{width:30px;height:30px;font-size:calc(9px * var(--font-scale,1));border-radius:9px}.message-column{max-width:calc(100% - 39px)}.message-body{padding:11px 12px}.message-meta{gap:7px}.message-direction-label{display:none}.amazon-item-row{grid-template-columns:26px 78px minmax(0,1fr)}.amazon-item-row>*{padding:7px 6px}.quick-reply{position:sticky;bottom:0}.ai-draft-button,.forward-button{font-size:0}.ai-draft-button .icon,.forward-button .icon{font-size:calc(12px * var(--font-scale,1))}.forward-button{gap:0;padding:0 9px}.ai-panel{width:min(340px,94vw);top:62px}.modal-backdrop{align-items:end;padding:8px}.connect-modal{border-radius:16px 16px 0 0}.composer{border-radius:14px 14px 0 0}.composer-ai span{display:none}.operations-dashboard{min-height:calc(100vh - 62px);padding:18px 12px}.dashboard-header{flex-direction:column;align-items:stretch;gap:13px}.dashboard-controls{grid-template-columns:1fr 1fr;display:grid}.dashboard-controls button{grid-column:1/-1}.dashboard-controls select{width:100%}.dashboard-summary{grid-template-columns:1fr 1fr}.dashboard-summary button{border-bottom:1px solid #e2e8ef;min-height:80px}.dashboard-summary button:nth-child(2n){border-right:0}.dashboard-summary button:last-child{border-bottom:0;grid-column:1/-1}.dashboard-layout{grid-template-columns:1fr}.dashboard-feedback,.dashboard-data{grid-column:1}.feedback-report{grid-template-columns:1fr}.feedback-score,.feedback-distribution{border-bottom:1px solid #e4eaf0;border-right:0}.feedback-follow-up>button{grid-template-columns:minmax(110px,1fr) auto}.feedback-follow-up>button em{display:none}.attention-row{grid-template-columns:minmax(150px,1fr) 90px}.attention-row>span:last-child{display:none}.dashboard-trend-chart{height:210px}}@media (prefers-reduced-motion:reduce){*,:before,:after{scroll-behavior:auto!important;transition-duration:.01ms!important;animation-duration:.01ms!important}.copilot-robot-icon{animation:none!important}.mention-notification.has-unread{box-shadow:0 0 0 3px #006eb840;animation:none!important}}.product-context .context-icon{color:#00538f;background:#e4f2ff}.product-context-link{color:#00538f;font-size:calc(8px * var(--font-scale,1));margin-top:5px;font-weight:700;text-decoration:none}.product-context-link:hover{text-decoration:underline}.ebay-listing-link{border:1px solid var(--line);color:inherit;background:#fafcff;border-radius:9px;align-items:center;gap:9px;margin-top:9px;padding:8px 11px;text-decoration:none;display:flex}.ebay-listing-link:hover{background:var(--purple-soft);border-color:#9fc8e8}.ebay-listing-icon{color:#00538f;width:24px;height:24px;font-size:calc(11px * var(--font-scale,1));background:#e4f2ff;border-radius:7px;flex:none;place-items:center;display:grid}.ebay-listing-copy{flex-direction:column;gap:2px;min-width:0;display:flex}.ebay-listing-copy strong{font-size:calc(10px * var(--font-scale,1));text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.ebay-listing-copy small{color:var(--muted);font-size:calc(8px * var(--font-scale,1))}.viewer-backdrop{z-index:90;background:#0c1421d1;place-items:center;padding:24px;display:grid;position:fixed;inset:0}.image-viewer{background:#fff;border-radius:13px;flex-direction:column;max-width:min(1400px,96vw);max-height:92vh;display:flex;overflow:hidden;box-shadow:0 24px 64px #08122173}.image-viewer>header{border-bottom:1px solid var(--line);background:#fafbfd;justify-content:space-between;align-items:center;gap:16px;padding:11px 14px;display:flex}.viewer-name{min-width:0;font-size:calc(11px * var(--font-scale,1));text-overflow:ellipsis;white-space:nowrap;align-items:baseline;gap:9px;font-weight:700;display:flex;overflow:hidden}.viewer-name small{color:var(--muted);font-size:calc(8px * var(--font-scale,1));flex:none;font-weight:600}.viewer-tools{flex:none;align-items:center;gap:10px;display:flex}.viewer-tools a{color:var(--purple-dark);font-size:calc(9px * var(--font-scale,1));font-weight:700;text-decoration:none}.viewer-tools a:hover{text-decoration:underline}.viewer-tools button{color:#6a7488;width:30px;height:30px;font-size:calc(21px * var(--font-scale,1));cursor:pointer;background:0 0;border:0;border-radius:8px;line-height:1}.viewer-tools button:hover{background:var(--soft)}.viewer-stage{background:#f2f5f9;place-items:center;min-height:0;padding:14px;display:grid;position:relative}.viewer-stage img{object-fit:contain;max-width:100%;max-height:calc(92vh - 96px);display:block}.viewer-step{border:1px solid var(--line);color:#33415a;width:38px;height:38px;font-size:calc(22px * var(--font-scale,1));cursor:pointer;background:#fffffff0;border-radius:50%;line-height:1;position:absolute;top:50%;transform:translateY(-50%)}.viewer-step:hover{background:#fff}.viewer-step[aria-label=Previous\ image]{left:12px}.viewer-step[aria-label=Next\ image]{right:12px}.attachment-image{cursor:zoom-in;background:0 0;border:0;padding:0;line-height:0}.attachment-image:focus-visible{outline:2px solid var(--purple);outline-offset:2px}.attachment-image-placeholder{color:#465468;text-align:left;background:#fff;border:1px solid #dfe1eae6;border-radius:10px;align-items:center;gap:10px;width:min(100%,320px);min-width:176px;min-height:78px;padding:12px;line-height:1.25;display:flex}.attachment-image-placeholder>.icon{background:var(--purple-soft);width:34px;height:34px;color:var(--purple-dark);font-size:calc(17px * var(--font-scale,1));border-radius:9px;flex:none;place-items:center;display:grid}.attachment-image-placeholder>span:last-child{flex-direction:column;gap:3px;min-width:0;display:flex}.attachment-image-placeholder strong{color:var(--ink);font-size:calc(8px * var(--font-scale,1));text-overflow:ellipsis;white-space:nowrap;line-height:1.25;overflow:hidden}.attachment-image-placeholder small{color:var(--muted);font-size:calc(7px * var(--font-scale,1));line-height:1.25}.message.outgoing .attachment-image-placeholder{background:#fffffff0;border-color:#fff6}.recipient-toggle{border:1px solid var(--line);color:#6a7488;font-size:calc(8px * var(--font-scale,1));cursor:pointer;background:#fff;border-radius:7px;padding:4px 8px;font-weight:800}.recipient-toggle:hover{background:var(--purple-soft);border-color:#9fc8e8}.recipient-toggle.on{border-color:var(--purple);color:var(--purple-dark);background:var(--purple-soft)}.composer-fields.recipient-row{gap:9px}.composer-fields.recipient-row input{border:1px solid var(--line);min-width:0;height:30px;color:var(--ink);font-size:calc(11px * var(--font-scale,1));background:#fff;border-radius:8px;flex:1;padding:0 9px}.composer-fields.recipient-row input:focus{border-color:var(--purple);outline:0}.composer-fields.recipient-row input::placeholder{color:#9aa1b2}.recipient-note{color:var(--muted);font-size:calc(8px * var(--font-scale,1));margin:0 18px 4px}.assignment-message small{color:#9aa1b2;font-size:calc(7px * var(--font-scale,1));margin-top:5px;display:block}.empty-state-action{color:#fff;background:var(--purple);min-height:34px;font-size:calc(10px * var(--font-scale,1));cursor:pointer;border:0;border-radius:9px;margin-top:11px;padding:0 14px;font-weight:700}.empty-state-action:hover{background:var(--purple-dark)}.column-resizer{z-index:25;cursor:col-resize;touch-action:none;background:0 0;width:7px;position:absolute;top:0;bottom:0;right:-3px}.ai-panel .column-resizer{left:-3px;right:auto}.column-resizer:after{content:"";background:0 0;width:1px;transition:background .12s;position:absolute;top:0;bottom:0;left:3px}.column-resizer:hover:after,.column-resizer:focus-visible:after{background:var(--purple)}.column-resizer:focus-visible{outline:none}.conversation,.ai-panel,.thread-panel{position:relative}@media (width<=1280px){.ai-panel .column-resizer{display:none}}@media (width<=980px){.sidebar .column-resizer{display:none}}.text-size{border:1px solid var(--line);background:#fff;border-radius:9px;align-items:center;gap:2px;padding:2px;display:flex}.text-size button{min-width:28px;height:28px;color:var(--purple-dark);font-size:calc(11px * var(--font-scale,1));cursor:pointer;background:0 0;border:0;border-radius:7px;font-weight:800}.text-size button:hover:not(:disabled){background:var(--purple-soft)}.text-size button:disabled{color:#b6bcc9;cursor:default}.text-size>span{text-align:center;min-width:38px;color:var(--muted);font-size:calc(9px * var(--font-scale,1));font-variant-numeric:tabular-nums}@media (width>=1281px){.ai-panel:not(.open){display:none}}.queue-counts{border:1px solid var(--line);background:#fff;border-radius:9px;align-items:center;gap:4px;padding:2px;display:flex}.queue-count{min-height:28px;color:var(--muted);font-size:calc(9px * var(--font-scale,1));cursor:pointer;background:0 0;border:0;border-radius:7px;align-items:baseline;gap:4px;padding:0 9px;display:flex;position:relative}.queue-count:hover{background:var(--purple-soft);color:var(--purple-dark)}.queue-count strong{color:var(--ink);font-size:calc(12px * var(--font-scale,1));font-variant-numeric:tabular-nums}.queue-count .notification-dot{top:2px;right:2px}.shortcut-button{border:1px solid var(--line);width:32px;height:32px;color:var(--purple-dark);font-size:calc(11px * var(--font-scale,1));cursor:pointer;background:#fff;border-radius:9px;flex:none;font-weight:800}.shortcut-button:hover{background:var(--purple-soft);border-color:#b9acd9}.mention-notification{border:1px solid var(--line);color:#8a91a0;min-width:32px;height:32px;font-size:calc(11px * var(--font-scale,1));cursor:default;background:#fff;border-radius:9px;flex:none;font-weight:900;position:relative}.mention-notification.has-unread{border-color:var(--purple);background:var(--purple);color:#fff;cursor:pointer;animation:2.4s ease-out infinite mention-pulse}.mention-notification.has-unread:hover{border-color:var(--purple-dark);background:var(--purple-dark)}.mention-notification strong{color:#fff;min-width:19px;height:19px;font-size:calc(9px * var(--font-scale,1));background:#c7392f;border:2px solid #fff;border-radius:999px;place-items:center;padding:0 5px;line-height:1;display:grid;position:absolute;top:-12px;right:-11px;box-shadow:0 1px 3px #142d5040}@keyframes mention-pulse{0%{box-shadow:0 0 #006eb873}70%,to{box-shadow:0 0 0 8px #006eb800}}.profile-dropdown,.inbox-dropdown{gap:1px;min-width:190px;max-height:60vh;overflow-y:auto}.profile-dropdown strong,.inbox-dropdown strong{color:#9aa1b2;font-size:calc(7px * var(--font-scale,1));letter-spacing:.1em;text-transform:uppercase;padding:5px 7px 3px}.profile-detail{color:var(--ink);font-size:calc(10px * var(--font-scale,1));flex-direction:column;gap:2px;padding:2px 7px 7px;font-weight:700;display:flex}.profile-detail small{color:var(--muted);font-size:calc(8px * var(--font-scale,1));font-weight:400}.profile-avatar-input{display:none}.menu-note{color:var(--muted);font-size:calc(8px * var(--font-scale,1));padding:3px 7px 7px}.menu-remove{justify-content:space-between;align-items:center;gap:9px;display:flex}.menu-remove span:first-child{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.composer-options{background:#fff;border-top:1px solid #ece9f7;flex-wrap:wrap;align-items:center;gap:8px 22px;padding:9px 14px;display:flex}.composer-options input[type=checkbox]{accent-color:var(--purple);flex:none}.composer-options input[type=checkbox]:disabled{cursor:not-allowed;opacity:.55}.closing-feedback-option:has(input:disabled){color:#8b94a3;cursor:not-allowed}.closing-feedback-note{color:#536576;font-size:calc(8px * var(--font-scale,1));border-top:1px solid #eceff3;flex-basis:100%;margin:0;padding-top:7px}.composer-ai input[type=text]{min-width:0;height:30px;color:var(--ink);font-size:calc(9px * var(--font-scale,1));background:#fff;border:1px solid #ddd6f5;border-radius:8px;flex:1;padding:0 10px}.composer-ai input[type=text]:focus{border-color:var(--purple);outline:0}.composer-ai input[type=text]::placeholder{color:#a49fc0}@media (width<=720px){.composer-ai>span{display:none}}.canned-response-item{align-items:center;gap:4px;display:flex}.canned-response-item>button:first-child{flex:1;justify-content:space-between;align-items:baseline;gap:9px;min-width:0;display:flex}.canned-response-item small{color:#9aa1b2;font-size:calc(6px * var(--font-scale,1));letter-spacing:.08em;text-transform:uppercase;flex:none}.canned-response-remove{width:22px;font-size:calc(13px * var(--font-scale,1));flex:none;color:#97a0b2!important}.canned-response-remove:hover{color:#c0392b!important;background:#fdeeec!important}.canned-response-menu input[type=text]{border:1px solid var(--line);width:100%;height:28px;color:var(--ink);font-size:calc(9px * var(--font-scale,1));background:#fff;border-radius:7px;margin:2px 0;padding:0 8px}.canned-response-menu input[type=text]:focus{border-color:var(--purple);outline:0}.canned-response-share{color:var(--muted);font-size:calc(8px * var(--font-scale,1));cursor:pointer;align-items:center;gap:6px;padding:3px 2px;display:flex}.canned-response-share input{accent-color:var(--purple)}.canned-response-save{border-radius:7px;min-height:28px;margin-top:4px;font-weight:700;background:var(--purple)!important;color:#fff!important;text-align:center!important;border:0!important}.canned-response-save:hover:not(:disabled){background:var(--purple-dark)!important}.canned-response-save:disabled{cursor:default;background:#c8d3e0!important}.profile-link{color:#244768;min-height:28px;font-size:calc(8px * var(--font-scale,1));border-radius:5px;align-items:center;padding:0 6px;text-decoration:none;display:flex}.profile-link:hover{background:#eaf4fc}.callback-shell{background:#f4f7fb;place-items:center;min-height:100vh;padding:24px;display:grid}.callback-card{border:1px solid var(--line);max-width:460px;box-shadow:var(--shadow);background:#fff;border-radius:14px;padding:28px}.callback-card h1{font-size:calc(20px * var(--font-scale,1));margin:0 0 12px}.callback-card p{color:var(--muted);font-size:calc(11px * var(--font-scale,1));margin:0 0 10px;line-height:1.6}.callback-lead{font-weight:700;color:var(--ink)!important}.callback-good{color:var(--green)!important}.callback-bad{color:#c0392b!important}.callback-action{background:var(--purple);color:#fff;font-size:calc(10px * var(--font-scale,1));border-radius:9px;margin-top:8px;padding:9px 14px;font-weight:700;text-decoration:none;display:inline-block}.callback-action:hover{background:var(--purple-dark)}.internal-notes{background:#fbfaff;border:1px solid #ddd6f5;border-radius:10px;margin:0 18px 12px;overflow:hidden}.internal-notes>summary{color:var(--purple-dark);cursor:pointer;justify-content:space-between;align-items:center;gap:12px;padding:9px 12px;list-style:none;display:flex}.internal-notes>summary::-webkit-details-marker{display:none}.internal-notes.has-mention{border-color:var(--purple);box-shadow:0 0 0 2px var(--purple-soft)}.internal-notes.has-mention>summary{background:var(--purple-soft)}.internal-notes.has-mention>summary small{color:#fff;background:#c7392f;border-radius:999px;padding:3px 7px}.internal-notes>summary span{font-size:calc(9px * var(--font-scale,1));align-items:center;gap:7px;font-weight:800;display:flex}.internal-notes>summary small{color:#7e7594;font-size:calc(7px * var(--font-scale,1));text-transform:uppercase;letter-spacing:.06em;font-weight:700}.internal-notes[open]>summary{border-bottom:1px solid #e9e3f5}.internal-notes-body{padding:10px 12px 12px}.internal-notes ol{flex-direction:column;gap:8px;margin:0 0 10px;padding:0;list-style:none;display:flex}.internal-notes li{background:#fff;border:1px solid #e9e3f5;border-radius:8px;padding:9px 62px 9px 10px;position:relative}.internal-notes li header{align-items:baseline;gap:8px;margin-bottom:4px;display:flex}.internal-notes li strong{color:var(--ink);font-size:calc(8px * var(--font-scale,1))}.internal-notes li time{color:var(--muted);font-size:calc(7px * var(--font-scale,1))}.internal-notes li p{color:#465468;font-size:calc(9px * var(--font-scale,1));white-space:pre-wrap;margin:0;line-height:1.45}.internal-notes li>button{color:#9299a8;font-size:calc(7px * var(--font-scale,1));cursor:pointer;background:0 0;border:0;position:absolute;top:7px;right:8px}.internal-notes li>button:hover{color:#b3382b;text-decoration:underline}.internal-notes-empty{color:var(--muted);font-size:calc(8px * var(--font-scale,1));margin:0 0 9px}.internal-note-compose{align-items:flex-end;gap:8px;display:flex}.internal-note-compose textarea{resize:vertical;min-height:58px;color:var(--ink);font:inherit;font-size:calc(9px * var(--font-scale,1));background:#fff;border:1px solid #d9dfea;border-radius:8px;flex:1;padding:8px 9px;line-height:1.4}.internal-note-compose textarea:focus{border-color:var(--purple);outline:0;box-shadow:0 0 0 2px #4b30841a}.internal-note-compose button{background:var(--purple);color:#fff;min-height:34px;font-size:calc(8px * var(--font-scale,1));cursor:pointer;border:0;border-radius:8px;padding:0 11px;font-weight:800}.internal-note-compose button:disabled{cursor:default;background:#c8c2d8}.internal-note-mentions{flex-wrap:wrap;align-items:center;gap:5px;margin-top:8px;display:flex}.internal-note-mentions>span{color:var(--muted);font-size:calc(7px * var(--font-scale,1));text-transform:uppercase;letter-spacing:.05em;font-weight:800}.internal-note-mentions button{color:var(--purple-dark);font-size:calc(7px * var(--font-scale,1));cursor:pointer;background:#fff;border:1px solid #ddd6f5;border-radius:999px;padding:4px 7px;font-weight:700}.internal-note-mentions button:hover{background:var(--purple-soft);border-color:#b9acd9}.shortcut-backdrop{z-index:96}.shortcut-help{border:1px solid var(--line);background:#fff;border-radius:14px;width:min(440px,94vw);overflow:hidden;box-shadow:0 24px 70px #121c2d47}.shortcut-help>header{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;padding:17px 18px 13px;display:flex}.shortcut-help h2,.shortcut-help .eyebrow{margin:0}.shortcut-help>header button{width:30px;height:30px;color:var(--muted);font-size:calc(20px * var(--font-scale,1));cursor:pointer;background:0 0;border:0;border-radius:8px}.shortcut-help>header button:hover{background:var(--soft)}.shortcut-help dl{margin:0;padding:9px 18px}.shortcut-help dl>div{border-bottom:1px solid #edf0f4;grid-template-columns:112px 1fr;align-items:center;min-height:38px;display:grid}.shortcut-help dl>div:last-child{border-bottom:0}.shortcut-help dt{gap:5px;display:flex}.shortcut-help dd{color:#526174;font-size:calc(9px * var(--font-scale,1));margin:0}.shortcut-help kbd{min-width:25px;min-height:24px;color:var(--ink);font-family:inherit;font-size:calc(8px * var(--font-scale,1));background:#f8fafc;border:1px solid #cfd6e0;border-bottom-width:2px;border-radius:6px;place-items:center;padding:2px 6px;font-weight:800;display:inline-grid}.shortcut-help>p{color:var(--muted);font-size:calc(8px * var(--font-scale,1));background:#f8fafc;margin:0;padding:11px 18px 15px}.skip-rule-builder{flex-direction:column;gap:4px;padding:4px 0 2px;display:flex}.skip-rule-builder select,.skip-rule-builder input{border:1px solid var(--line);width:100%;height:28px;color:var(--ink);font-size:calc(9px * var(--font-scale,1));background:#fff;border-radius:7px;padding:0 7px}.skip-rule-builder select:focus,.skip-rule-builder input:focus{border-color:var(--purple);outline:0}.reply-due{color:#626b81;font-size:calc(7px * var(--font-scale,1));white-space:nowrap;background:#eef2f7;border-radius:5px;padding:3px 6px;font-weight:700}.reply-due.urgent{color:#a5321f;background:#fdeeec}.product-stock{font-size:calc(8px * var(--font-scale,1));margin-top:4px;font-weight:700}.product-stock.in{color:var(--green)}.product-stock.out{color:#a5321f}@property --tw-rotate-x{syntax:"*";inherits:false}@property --tw-rotate-y{syntax:"*";inherits:false}@property --tw-rotate-z{syntax:"*";inherits:false}@property --tw-skew-x{syntax:"*";inherits:false}@property --tw-skew-y{syntax:"*";inherits:false}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-shadow-color{syntax:"*";inherits:false}@property --tw-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-inset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-shadow-color{syntax:"*";inherits:false}@property --tw-inset-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-ring-color{syntax:"*";inherits:false}@property --tw-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-ring-color{syntax:"*";inherits:false}@property --tw-inset-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-ring-inset{syntax:"*";inherits:false}@property --tw-ring-offset-width{syntax:"<length>";inherits:false;initial-value:0}@property --tw-ring-offset-color{syntax:"*";inherits:false;initial-value:#fff}@property --tw-ring-offset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}